Affiliate Program

💰 Affiliate Referral Approval and Payouts

🔍 Why a referral may be denied An active subscription shown in the referral tab does not always mean the referral qualifies for commission. Referrals must pass tracking and eligibility checks before approval. A referral may be denied when the signup was not attributed to a valid referral link, tracking data is missing, the customer used another attribution source, the subscription was canceled or refunded, or the account does not meet the affiliate program terms. 📊 What the referral status means - Pending: The referral is recorded but still under review. - Approved: The referral has qualified for commission and is eligible for payout according to the payout schedule. - Denied: The referral did not meet the required eligibility or tracking conditions. - Canceled or reversed: The qualifying subscription changed, was refunded, or otherwise became ineligible. ✅ How to check a referral 1. Open the affiliate area in Search Atlas. 2. Find the referral using the customer details or referral record. 3. Review the status, signup date, subscription plan, and commission details. 4. Confirm that the customer signed up through your referral link and that the qualifying subscription remains active. 5. Allow time for the review period and any refund or cancellation checks to complete. 💳 How commission payouts work Commissions are paid only for approved referrals. A subscription can remain active while its commission is still pending or denied because subscription status and commission eligibility are separate checks. Payout timing can also depend on the program’s review period, refunds, cancellations, payment confirmation, and the payout information saved to your affiliate account. Combined billing or add-ons may not always be included in the commissionable base. 🛠️ What to do if the status looks incorrect First, verify the referral link used, signup date, customer account, plan, and current subscription status. Do not ask the customer to create a second account or use a different referral link, as this can make attribution harder to verify. If the referral remains denied despite meeting the requirements, provide the referral record, relevant dates, and a brief explanation through the in-platform support chat. Our team can review the tracking and billing details available for that referral. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

💰 Troubleshooting Unpaid Remittance Payout Timing

If you're waiting on a remittance payout and aren't sure when it will be released, this article explains what to do and what information to have ready when you reach out to our team. 🛠️ What to Do Because payout timing for remittances depends on factors that are specific to your account and cannot be confirmed without a manual review, there is no self-serve way to determine an exact release date from within the platform. If you are waiting on an unpaid remittance, please escalate directly to our team so we can look into the specific transaction on your behalf. When you contact us, please have the following ready so we can resolve this as quickly as possible: - The name of your project or account - The approximate amount of the remittance in question - The date the remittance was expected or was last shown as pending - Any reference number or transaction identifier visible in your account ✅ What to Expect Once our team reviews your account, we will be able to confirm the current status of your remittance and provide a specific expected release date or explain any hold that may be affecting it. We will follow up directly in the chat conversation once we have confirmed the details. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔍 Understanding and Resolving Denied Affiliate Commissions

🔍 Overview If a referral you made appears active but the associated commission has been denied, this article explains the most common causes and the steps you can take to get it reviewed by our team. ⚠️ Why a Commission Might Be Denied Commissions can be denied or go unrecorded for several known reasons: - Sign-up method issues: Certain account registration methods may interfere with referral tracking at the point of sign-up, meaning the referral is not attributed correctly. - Payment processed outside the tracked flow: If the referred customer's payment was completed through a checkout path not fully integrated with the affiliate tracking system, the commission may not be recorded automatically. - Referral link visited after account creation: The referral link must be visited before the referred customer creates their account. If they visited it after already signing up, the commission will not be attributed. - Duplicate or existing account: If the referred email address was already associated with a Search Atlas account, the referral cannot be credited. - Manual commission denial: In some cases, our team may deny a commission if the referral does not meet the programme's eligibility criteria. 📋 What to Prepare Before Escalating Because commission disputes require manual investigation by our team, please gather the following details before reaching out: - The referred customer's email address - The date they signed up - The referral link you shared with them - Any confirmation emails or screenshots showing the subscription is active - The method the referred customer used to register their account Having this information ready will allow our team to investigate the tracking record and manually credit the commission if appropriate. ✅ Steps to Take When a Commission Is Incorrectly Denied 1. Confirm the referred customer signed up using your unique referral link before creating their account. 2. Confirm the sign-up method used by the referred customer, as certain registration methods can affect whether the referral is tracked. 3. Gather all the details listed above. 4. Contact our support team with this information so we can investigate and take the appropriate corrective action on the backend. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

💳 Fix Affiliate Payout Method Change Errors

💡 About this error An error may appear when you try to change your affiliate payout method. 🛠️ If the change fails Note the exact error message and the payout method you were trying to select. Keep these details ready when requesting help, and do not share your payment account password or other sensitive information. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

💸 Affiliate Account Setup and Refund Processing

🤝 Who Can Join the Search Atlas Affiliate Program? You do not need an active paid Search Atlas subscription to become an affiliate. The affiliate program is open to anyone who wants to earn commissions by referring new customers to Search Atlas — including people who are not current platform subscribers. If you signed up for a paid Search Atlas plan specifically because you believed it was required to join the affiliate program, you may be eligible for a refund. See the refund section below for next steps. ⚙️ How to Set Up Your Affiliate Account 1. Visit the Search Atlas affiliate program page and complete the registration form with your name, email address, and payment details. 2. Once approved, you will receive a unique referral link to share with your audience. 3. Log in to your affiliate dashboard to track clicks, sign-ups, and commissions earned. 4. Commissions are paid out according to the schedule outlined in your affiliate agreement. If you already have a Search Atlas account, your affiliate access is managed separately from your platform subscription. Having a paid plan is a bonus — not a requirement. 💰 Understanding the $199 Charge The $199 charge is associated with a paid Search Atlas subscription plan, not the affiliate program itself. Common reasons this charge appears include: - Accidentally selecting a paid plan during the sign-up flow instead of a free or trial option. - Misunderstanding that a paid subscription was needed to access affiliate features. - Upgrading an account unintentionally while exploring the platform. If none of these situations apply and you believe the charge is an error, contact our support team right away using the instructions below. 🔄 How to Request a Refund Search Atlas reviews refund requests on a case-by-case basis. To give your request the best chance of approval, act quickly — refund eligibility is typically time-sensitive. 1. Gather your account email address and the date the charge appeared on your payment statement. 2. Open the chat widget in the bottom-right corner of the platform. 3. Type human teammate to be connected directly with a member of our support team. 4. Explain that you signed up for a paid plan by mistake and provide your account details. 5. Our team will review your account activity and inform you whether your request qualifies for a refund. Important: Refund requests submitted promptly after the charge are more likely to be approved. Delays may affect eligibility depending on the terms of your plan. 📋 Key Facts at a Glance - Paid subscription required for affiliates? No — the affiliate program is free to join. - What is the $199 charge for? A paid Search Atlas platform subscription. - Can I get a refund? Possibly — eligibility depends on timing and account activity. - How do I cancel a subscription? Go to your account settings via the avatar menu in the top-right corner of the platform, then navigate to your billing options. 💬 Need Further Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔄 Merge Workspaces, Migrate Projects, and Request Refunds

🗂️ Overview If you manage multiple Search Atlas workspaces and want to bring everything under one account — including your active plan, projects, and login credentials — this article walks you through what's possible and how to get it done efficiently. Billing adjustments and refund requests related to consolidation are also covered below. 🔍 What Workspace Consolidation Involves Consolidating two workspaces means combining all your work into a single account. This typically includes: - Migrating projects, campaigns, and data from one workspace to another - Transferring your active subscription (e.g. a Pro plan) to the destination account - Cancelling or closing the redundant workspace - Updating the primary login email on the consolidated account - Requesting a refund or account credit for any overlapping or unused charges Because consolidation touches your subscription, billing history, and account credentials, it requires our team to handle the migration manually on the backend. You cannot fully complete this process through the UI alone. ⚙️ Step 1 — Identify Your Source and Destination Workspaces Before contacting support, gather the following information so the process moves quickly: - Source workspace: The account you want to close or merge from (e.g. the secondary email login) - Destination workspace: The account you want to keep and consolidate everything into - Login email update: If you want the destination account's login email changed, have the new email address ready - Invoices to review: Note the invoice numbers, amounts, and date ranges you believe qualify for a refund or credit 📧 Step 2 — Update Your Login Email (If Needed) If you need to change the primary login email on your consolidated workspace, here is what to prepare: 1. Confirm the new email address is not already associated with another Search Atlas account 2. Make a note of the current login email and the desired new email 3. Our support team will update this on the backend once consolidation is confirmed Note: Email changes cannot be made from inside the account settings UI by the account owner — this requires backend access by our team. 💳 Step 3 — Understand Refund and Credit Eligibility When two workspaces are consolidated, you may have been charged for overlapping subscriptions. Here is how refunds and credits are typically assessed: - Duplicate plan charges: If both workspaces were on paid plans simultaneously, overlapping charges may qualify for a refund or account credit - Unused subscription period: If a workspace is closed before its billing cycle ends, a prorated credit may be applied - Account credit vs. refund: Credits are applied to your remaining balance on the consolidated account; refunds are returned to the original payment method depending on eligibility 📋 What to Have Ready When You Contact Support To help our team process your consolidation request as quickly as possible, please have the following ready: - The login email addresses for both your source and destination workspaces - The name of any projects you need migrated - The new login email you want on the consolidated account (if applicable) - Relevant invoice numbers or charge dates for any refund or credit request If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

💰 How to Check Your Unpaid Remittance Release

This article explains what to do when you have unpaid remittances and are waiting on a payment release. Because payout schedules depend on account-level factors, there is no single universal release date. If your remittance has not been released when expected, the steps below will help you prepare the right information and get a resolution quickly. Step 1: Understand Common Reasons for Delayed Release Remittance release timing can be affected by several account-level factors, including: - Incomplete or unverified account information (e.g., tax details, payout method). - A minimum payout threshold that has not yet been reached. - A scheduled payout cycle that has not yet elapsed. - A manual review triggered by unusual account activity. If any of the above apply to your account, resolving the underlying issue (such as completing missing account information) may unblock the release without requiring support intervention. Step 2: Gather the Information You Will Need Because remittance releases are tied to account-level data, our support team will need specific details to investigate on your behalf. Before reaching out, please have the following ready: - Your account name or email address associated with the Search Atlas account in question. - The approximate amount of the unpaid remittance and the date you expected it to be released. - Any reference numbers or transaction IDs related to the payment, if available. - A description of any error messages or notices you have encountered, including the exact wording if possible. Step 3: Contact Support to Investigate If you are unsure why your remittance has not been released, or if a hold appears to be in error, a support teammate can look into the account on your behalf and confirm the next steps. There is no self-serve tool available to override or accelerate a remittance release — escalating to the team is the correct path forward for unresolved cases. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🤝 Unlocking Growth: The Certified Partner Referral Program

The Certified Partner Referral Program is the natural next step after certification. It transforms technical validation into a real business opportunity. This program is designed for professionals who have proven they can implement the Search Atlas methodology correctly and consistently. As LinkGraph increasingly focuses on solving the most complex, enterprise-level search challenges, it is building a trusted network of certified experts to support high-quality inbound demand that falls outside its core engagement model. 🔁 How the Referral System Works LinkGraph's agency model is evolving to focus on a small number of enterprise clients, typically with budgets exceeding $10,000 per month. This shift creates a strong opportunity for certified partners. 📥 Referral Pool LinkGraph regularly receives inbound requests from businesses with budgets in the $2,000 to $5,000 per month range. These clients are often well-qualified but fall outside the enterprise scope of the core agency. 🎯 Priority Access for Certified Professionals To ensure quality and consistency, LinkGraph maintains a registry of certified marketers and firms. Certification may be earned in specific areas such as Local SEO, Authority Building, and Generative Engine Optimization (GEO). Only professionals who have completed certification in these areas are eligible for referral consideration. 🔗 Lead Distribution When an inbound opportunity does not align with LinkGraph's enterprise focus, it may be referred to a certified partner who has demonstrated the ability to execute the Search Atlas methodology correctly, apply evidence-driven search strategies, and deliver consistent, high-quality outcomes. 🌱 Why Join the Certified Community Becoming a Certified AI Search Engineer aligns you with a methodology that has demonstrated measurable success in enterprise-level engagements. This referral program lets Search Atlas and LinkGraph reinvest opportunity back into the community, supporting the growth of specialized consultants and smaller firms while maintaining a consistent quality bar across all referred engagements. The Certified Partner Referral Program is built on trust, validation, and shared standards. By earning certification and participating in this ecosystem, you position yourself as a verified operator within a broader search engineering network. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📘 Search Atlas Affiliate Program: Frequently Asked Questions

If you're interested in becoming a Search Atlas affiliate, you're in the right place. Our program provides the tools, resources, and community support you need to promote Search Atlas successfully and grow your earnings. 💰 How And When Are Affiliate Commissions Paid? Search Atlas aims to pay affiliates on time for their efforts. - Payments: Monthly - Methods: PayPal or direct deposit - Payout Period: Between the 10th and 15th of every month Keep an eye on your inbox during that window for your payment confirmation. 🧩 What Resources Are Available To Help Me Promote Search Atlas? We've built a library of resources to help you drive success, including: - Promotional Banners — professionally designed, high-converting visuals for your site or campaigns - Educational Content — regular SEO insights, articles, and shareable materials to educate your audience - Personalized Support — our affiliate support team is here to help with strategy, tracking, or technical setup Explore all available resources and tools by signing up through our Affiliate Portal. ✅ Closing Note Joining the Search Atlas Affiliate Program means becoming part of a community that values transparency, education, and growth. We're here to help you every step of the way — from your first referral to your highest-earning month. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📘 Search Atlas SEO Pitch Deck for Agencies (Unbranded Resource)

📊 Overview If you're an agency partner selling SEO or what we call Managed Web Presence, this resource is for you. We've created an unbranded slide deck you can use to pitch the value of SEO to your clients. Whether you're just starting or scaling up your client base, this tool helps you explain our offering in a clean, professional format. 🛠️ What You Can Do With This Deck - Present SEO services under your own brand - Educate prospects on the value of Managed Web Presence - Customize for webinars, client calls, or pitches - Save time by using our proven narrative and design 🔗 Access the Deck Click here to access the Google Slide Deck. If this link is out of date, ask your Account Manager for the current version. 💡 Pro Tips - Add your logo, agency colors, and any pricing details before sharing. - Pair this deck with case studies or audit results for a stronger pitch. - Use the storytelling framework in the deck to position yourself as a strategic partner, not just a service provider. 💬 Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔗 Missing Affiliate Referral Not Appearing on Dashboard

If a referred user isn't showing on your Search Atlas affiliate dashboard, the affiliate program owner can investigate and manually credit the referral. contact us via the Intercom chat — click the messenger icon on any page. When our Voodoo chatbot responds, type Human Teammate to be transferred to a human agent who can help you. with the details outlined below. 🔍 Why a Referral May Not Appear A referred user can go missing from your dashboard for several reasons: - The referred user did not click your unique referral link before completing sign-up. - A browser extension or ad blocker prevented the referral tracking cookie from being set. - The referral cookie window expired before the user finished registering. - An internal attribution error on the Search Atlas platform — rare, but one reason the affiliate program owner can investigate and apply a manual credit. - If your referred user signed up through the Shopify App Store, standard referral cookie tracking may not apply. Mention this explicitly when contacting the affiliate program owner, as Shopify-sourced sign-ups require a separate provisioning review. ✅ What to Gather Before You Reach Out Collecting these details before you email speeds up the investigation: - Your affiliate account email address. - The referred user's name and registration email — the address they used to create their Search Atlas account. - Your exact referral link — confirm it is your unique affiliate URL, not a generic Search Atlas link. - The approximate date the referred user signed up. - Any confirmation from the referred user that they used your link — a screenshot, forwarded email, or chat message. 📩 How to Contact the Affiliate Program Owner Missing-referral investigations and commission disputes are handled directly by the Search Atlas affiliate program owner. contact us via the Intercom chat — click the messenger icon on any page. When our Voodoo chatbot responds, type Human Teammate to be transferred to a human agent who can help you. and include the following: 1. Your affiliate account email address. 2. The referred user's name and the email they registered with. 3. The referral link you shared with them. 4. The approximate sign-up date. 5. Any supporting evidence the referred user can provide (screenshot, forwarded email, etc.). The affiliate program owner will review the referral data on the back end and respond with a resolution or next steps. Allow up to 3–5 business days for a response. If you haven't heard back after 5 business days, follow up by replying to your original email. Manual referral credits are subject to verification. The affiliate program owner will confirm eligibility based on the information you provide and may request additional evidence before crediting the referral. 🎯 You now know exactly who to contact and what to include when a referral goes missing. contact us via the Intercom chat — click the messenger icon on any page. When our Voodoo chatbot responds, type Human Teammate to be transferred to a human agent who can help you. with your referral details, and the affiliate program owner will investigate, confirm attribution, and apply any owed commission to your account.