🔍 What causes the issue
Website Studio may report that a task is complete when the requested change was submitted but the published site still contains an incorrect link. Blog dropdown items can sometimes redirect to the main blog listing page instead of the selected article, or stop working after new posts are published.
URL conflicts can also occur when a blog post uses the same path as a WordPress category or another existing page.
🧭 Check the published dropdown
- Open the published website in a new browser tab.
- Open the blog dropdown menu.
- Click each item and compare the destination URL with the intended blog post URL.
- Check the page content, not only the address. Confirm that the selected article loads and is not replaced by the blog listing page.
⚙️ Correct the Website Studio request
- Open Website Studio from the left sidebar, or go to /website-studio.
- Submit a clear instruction identifying the exact dropdown label, intended destination URL, and expected page content.
- Ask Website Studio to update the published navigation and preserve the existing article URL where possible.
- Wait for the task to finish, then open the published site and test the link manually.
Use the full URL in your request when possible. Avoid vague instructions such as “fix the blog menu,” because they may not identify which dropdown item or destination needs changing.
✅ Verify the result
- Test the dropdown on desktop and mobile layouts.
- Confirm every item opens the correct article, not the blog listing page.
- Refresh the page or use a private browser window to avoid seeing an older cached version.
- Check that the article content matches the selected menu item.
- Test the link again after publishing any additional blog posts.
🚧 Prevent URL conflicts
Use unique URL paths for blog posts. Do not reuse paths assigned to WordPress categories, pages, or other site sections. If a new post causes an existing dropdown item to open the wrong page, give Website Studio the conflicting URLs and request a unique post path and corrected navigation link.
💡 When the completion message is inaccurate
A completion message confirms that Website Studio processed the request; it does not replace checking the live result. Always verify the published URL, destination page, and content after a task reports completion. If the change is still missing, submit a follow-up request that includes the exact menu label, current URL, intended URL, and a link to the published site.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.