🌍 Who Can Request Custom Pricing?
Search Atlas understands that a one-size-fits-all pricing model does not work for every agency. If your business faces any of the following circumstances, you may be eligible for a custom pricing arrangement:
- Small or growing agencies with limited monthly revenue
- Agencies operating in emerging markets where USD-denominated costs represent a disproportionate share of income (for example, agencies based in or primarily serving clients in the Philippines, Southeast Asia, Latin America, or similar regions)
- Agencies seeking annual growth-rate pricing that scales with their client base over time
- Non-profit or community-focused digital agencies with demonstrated budget constraints
Custom pricing requests are evaluated individually. Approval is not guaranteed, but Search Atlas is committed to finding solutions that make the platform accessible to qualified agencies.
📋 What Information to Prepare Before Requesting
To help our team evaluate your request quickly, gather the following details before reaching out:
- Agency size: Number of full-time employees and active clients
- Geographic focus: The primary country or region where your clients are based
- Desired pricing structure: For example, annual billing, growth-rate tiers, or a reduced monthly rate
- Business context: A brief explanation of why standard pricing creates a barrier — such as local market rates, average client retainer values in your currency, or revenue stage
The more context you provide upfront, the faster our team can assess your eligibility and respond with options.
🛠️ How to Submit a Custom Pricing Request
There is no separate form to fill out. All custom pricing requests are handled directly through our support team. Follow these steps:
- Log in to your Search Atlas account.
- Open the chat widget in the bottom-right corner of the platform.
- Type custom pricing request to start the conversation.
- When prompted, share the details listed in the section above.
- Our team will review your request and follow up — typically within one to two business days.
If you would prefer to speak with a person immediately, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.
💰 What Custom Pricing Options May Look Like
While every arrangement is unique and subject to approval, common custom pricing structures that Search Atlas has explored with qualifying agencies include:
- Annual growth-rate pricing: A lower starting rate that increases gradually as your agency and client base grow, reducing upfront financial risk
- Discounted annual plans: Paying annually instead of monthly to unlock a lower effective monthly cost
- Adjusted feature tiers: Access to a plan that matches your actual usage needs rather than a bundled tier with features your agency does not yet require
- Regional pricing considerations: Acknowledgement of purchasing-power differences for agencies operating primarily in lower-cost markets
Search Atlas does not publish a fixed list of discounts because each arrangement depends on your agency's specific profile and needs.
⚠️ Important Things to Know
- Custom pricing requests do not affect your current subscription until an agreement is reached and confirmed in writing through the platform.
- Approved custom pricing is tied to the agency account and is not transferable.
- Search Atlas reserves the right to review custom arrangements at renewal if your agency's size or usage changes significantly.
- Requests are reviewed in the order they are received. Submitting complete information upfront avoids back-and-forth delays.
🤝 Still Have Questions?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.