📋 Overview
Search Atlas supports writing and publishing press release content using your own text — no AI generation required. This article explains what to have ready and how to get help completing a custom press release workflow inside the platform.
What We Know About This Workflow
The custom press release creation and publishing workflow allows you to write your own press release text directly inside Search Atlas rather than relying on AI-generated content. Because the exact steps and available options depend on your account configuration and the current state of the platform, we recommend reaching out to our support team directly so they can walk you through the correct process for your specific setup.
Before You Contact Support — Have These Details Ready
To help our team assist you as quickly as possible, please have the following information available when you open a support conversation:
- Your project or workspace name — so the team can locate your account quickly.
- A description of what you are trying to do — for example, whether you want to write a press release from scratch, paste in existing text, or publish finished content to a CMS or external destination.
- The specific step where you are getting stuck — describe exactly what you see on screen and what happens (or does not happen) when you try to proceed.
- Any error messages — copy the exact wording of any error or warning you encounter.
- Screenshots if possible — these help the team identify the correct tool or panel for your workflow.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.