What Are VIP Summit Credits?
As a VIP participant of a Search Atlas summit, you receive complimentary platform credits as part of your participation benefits. These credits give you hands-on access to Search Atlas tools so you can explore features, run campaigns, and experience the platform's full capabilities during and after the event.
Credits are added directly to your Search Atlas account and are ready to use as soon as your VIP status is confirmed by the Search Atlas team.
Credit Types Included in Your VIP Package
VIP summit participants receive complimentary platform credits that can be applied toward Search Atlas tools and features, including content tasks, OTTO SEO actions, and other core platform functionality. The specific credit types and amounts included in your package are determined by the Search Atlas events team based on your summit registration and VIP status.
To find out exactly which credit types and amounts are associated with your account, contact the Search Atlas team directly — they can confirm your allocation and ensure credits have been applied correctly.
Eligibility
To receive VIP summit credits, you generally need to have registered for the summit with an email address linked to a Search Atlas account and have your VIP status confirmed by the Search Atlas events team. If you believe you are eligible but have not received your credits, the steps below will help you resolve this.
What To Do If Your Credits Are Missing or You Have Questions About Your Balance
If your VIP summit credits have not appeared in your account, or if you are unsure of your credit balance or how to use your credits, follow these steps:
- Check your registration confirmation email. Your original summit invitation or confirmation from the Search Atlas team should reference your VIP status and any credit benefits included in your package.
- Log in to your Search Atlas account and review your current credit balance. Your available credits are displayed within your account dashboard.
- Verify your account email matches your summit registration. Credits are tied to the specific account email used during summit registration. If you have multiple accounts, make sure you are logged in to the correct one.
- Allow time for processing. Credits may take some time to appear after your VIP status is verified. If you attended the summit recently, check again after the next business day.
- If credits are still missing, escalate to the Search Atlas team. When you reach out, have the following ready: your full name, the email address used for summit registration, the name of the summit you attended, and any confirmation or invitation email you received. This will allow the team to locate your registration and apply your credits as quickly as possible.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.