🔍 What Is This Issue?
When creating a Google Business Profile (GBP) post in Search Atlas, the post should automatically enter a queue for scheduling. Some users have reported that posts stop queuing — even when switching to a different computer or browser. This is usually caused by a temporary platform issue or stale browser data interfering with the scheduling process.
⚙️ What Caused This?
A known issue affecting GBP post creation was identified and resolved by the Search Atlas development team. If you are still experiencing this problem, leftover browser cache and cookies are the most likely culprit preventing the fix from taking effect on your end.
✅ How to Fix It
Follow these steps to restore normal scheduling behaviour:
- Clear your browser cache and cookies. In most browsers, open Settings and look for a privacy or history section where you can clear cached data and cookies. After clearing, close and reopen your browser.
- Try again in an incognito or private window. Open a new incognito (Chrome) or private (Firefox/Safari/Edge) window, log back in to Search Atlas, and attempt to create the GBP post again.
- Navigate to your GBP project. Open the relevant GBP project within Search Atlas.
- Recreate the post. Attempt to create and schedule your GBP post as normal. It should now enter the scheduling queue correctly.
💡 Additional Tips
- If you have multiple GBP locations, check whether the issue affects all of them or just one specific location.
- Make sure you are using a supported, up-to-date browser for the best experience with Search Atlas.
- If the post shows a Failed or stuck Scheduled status after attempting again, note the post details as this may help our team investigate further.
🆘 Still Having Trouble?
If clearing your cache and using an incognito window does not resolve the issue, the problem may require a deeper look from our team. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.