🎯 What You Get With VIP Challenge Replay Access
When you purchase VIP access for a Search Atlas challenge, you receive permanent access to all replay videos through a dedicated link. This link remains active indefinitely, so you can return and re-watch the sessions at any time — there is no expiry date.
It is important to understand what "download access" means in the context of VIP challenges. When this benefit is described during a purchase or promotion, it refers to receiving a permanent, shareable link to the replay content — not a downloadable video file. No file download option exists within the replay platform.
🔗 How to Access Your Replay Videos
- Check your email inbox for a message from Search Atlas sent shortly after the challenge concluded. The subject line typically includes the challenge name and the word "Replay" or "VIP Access."
- Open the email and click the replay link provided.
- If prompted, enter the password included in the same email. Passwords are case-sensitive, so copy and paste directly from the email to avoid errors.
- The replay library will open in your browser, where you can watch any session in full.
If you purchased VIP access but did not receive an email with the replay link, check your spam or promotions folder first. If you still cannot locate it, the link can be resent by our support team.
📥 Why There Is No Download Option
Replay videos are hosted on a secure streaming platform and are not available for direct file download. This applies to all VIP challenge purchases regardless of what was communicated during the sales process.
Here is a quick summary of what is and is not included:
- Included: Permanent streaming access via a private link
- Included: Password-protected access you can bookmark and return to anytime
- Included: Access to all sessions from the challenge you purchased
- Not included: Downloadable MP4 or video files
- Not included: Offline viewing through a downloaded file
If you were told during purchase that downloads would be available as a file, we apologise for any confusion. The intended meaning is always lifetime link access — the ability to return to the videos permanently rather than access expiring after a set period.
🔐 Link Format and Password Requirements
Your replay link follows a format similar to a private video hosting URL and is unique to your purchase. Key things to know:
- The link is not tied to a Search Atlas account login — it works as a standalone URL with a password.
- Passwords are typically a short alphanumeric string provided in your original VIP access email.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.