📋 Overview
Whether you want a walkthrough of a specific feature, guidance on your SEO strategy, or help getting the most out of Search Atlas, you can request a demo session with your dedicated account manager at any time. This article explains how to get in touch and what to expect.
🤝 Who Is My Account Manager?
Every Search Atlas account is assigned a dedicated account manager who can provide personalised support, product walkthroughs, and strategic guidance. Your account manager is your go-to contact for deeper onboarding and consultative sessions.
📬 How to Request a Demo
There is no self-serve calendar booking tool inside the platform at this time. To schedule a demo with your account manager, follow these steps:
- Log in to your Search Atlas account.
- Click the chat widget in the bottom-right corner of the platform.
- Type human teammate in the chat to be connected with a member of our team.
- Let the team member know you would like to schedule a demo with your account manager and mention any topics or features you would like to cover.
- Our team will coordinate with your account manager and confirm a time that works for you.
💡 Tips for a More Productive Demo
To make the most of your session, consider preparing the following before your demo:
- Your goals: What SEO challenges are you trying to solve?
- Specific features: Are there any Search Atlas tools you want a deeper walkthrough of — such as the Content Editor, Site Auditor, or Reports?
- Your website or project details: Sharing your domain and target keywords in advance helps your account manager tailor the session.
- Team members to invite: If colleagues will join, let the support team know so your account manager can plan accordingly.
⏱️ What to Expect After Requesting
Once you submit your demo request via the chat widget, a member of our team will:
- Confirm receipt of your request promptly during business hours.
- Coordinate with your account manager to find a suitable time slot.
- Send you a calendar invite or meeting link to confirm the scheduled session.
Response times may vary depending on your time zone and current team availability, but our team aims to respond as quickly as possible.
🛠️ Need Help With Something Else?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.