💰 Refund Eligibility
Refunds are evaluated on a case-by-case basis. If you signed up on May 27, 2026, and wish to cancel, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. They will review your account and subscription details to determine eligibility.
🧩 Fixing Search Atlas and Elementor Conflicts
Conflicts between Search Atlas and Elementor are typically caused by overlapping scripts or injected content. To resolve:
- Open the AI content editor in Search Atlas.
- Locate any auto-injected blocks or scripts added by the AI.
- Remove the injected content manually.
- Save and republish the page in Elementor.
- Clear your site cache and test the page again.
If the issue persists, contact support via the chat widget for further investigation.
🧹 Removing AI-Injected Content
To remove unwanted content injected by the AI:
- Go to the page or post in the Search Atlas AI editor.
- Identify the injected sections — these are often labeled or appear outside your manual edits.
- Delete or disable those sections.
- Save changes and verify the front end.
This prevents conflicts with builders like Elementor and ensures clean output.
📊 GSC Instant Indexing and Plan Limitations
GSC Instant Indexing is available only on PRO plans and above. Starter plans do not include this feature. If you are on a Starter plan, the Instant Indexing button will appear inactive or return an error when used.
To confirm your plan and GSC sync status:
- Navigate to your OTTO project settings.
- Check the GSC connection — it should show as “synced.”
- Verify your current subscription tier under Billing.
If you need Instant Indexing, upgrade to a PRO or higher plan. The feature cannot be enabled on Starter plans.
🔄 GSC Sync Status
Your GSC is already synced with your OTTO project. No further action is needed for basic GSC data access. Instant Indexing requires a qualifying plan.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.