## 💰 Refund Eligibility

Refunds are evaluated on a case-by-case basis. If you signed up on May 27, 2026, and wish to cancel, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team. They will review your account and subscription details to determine eligibility.



## 🧩 Fixing Search Atlas and Elementor Conflicts

Conflicts between Search Atlas and Elementor are typically caused by overlapping scripts or injected content. To resolve:

1. Open the AI content editor in Search Atlas.
2. Locate any auto-injected blocks or scripts added by the AI.
3. Remove the injected content manually.
4. Save and republish the page in Elementor.
5. Clear your site cache and test the page again.

If the issue persists, contact support via the chat widget for further investigation.



## 🧹 Removing AI-Injected Content

To remove unwanted content injected by the AI:

1. Go to the page or post in the Search Atlas AI editor.
2. Identify the injected sections — these are often labeled or appear outside your manual edits.
3. Delete or disable those sections.
4. Save changes and verify the front end.

This prevents conflicts with builders like Elementor and ensures clean output.



## 📊 GSC Instant Indexing and Plan Limitations

GSC Instant Indexing is available only on PRO plans and above. Starter plans do not include this feature. If you are on a Starter plan, the Instant Indexing button will appear inactive or return an error when used.

To confirm your plan and GSC sync status:

1. Navigate to your OTTO project settings.
2. Check the GSC connection — it should show as “synced.”
3. Verify your current subscription tier under Billing.

If you need Instant Indexing, upgrade to a PRO or higher plan. The feature cannot be enabled on Starter plans.



## 🔄 GSC Sync Status

Your GSC is already synced with your OTTO project. No further action is needed for basic GSC data access. Instant Indexing requires a qualifying plan.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.