What Makes Up Your Search Atlas Invoice?
Your invoice reflects charges for your base plan and any add-ons active on your account. Reviewing each line item helps you verify accuracy and spot potential savings.
What Are AI Credit Charges on Your Invoice?
AI credit charges appear on your Search Atlas invoice to represent consumption of AI-assisted features within the platform. AI credits are used when you generate AI-assisted content or suggestions. If you see an AI credit line item and are unsure what triggered the charge, check your recent usage of AI-powered features in your account and note the dates and feature names involved before reaching out to support.
Steps to Review and Understand Your Invoice
- Log in to your Search Atlas account and navigate to your billing or account settings section.
- Locate the invoice in question and identify each line item listed.
- For each charge, note the label, the amount, and the billing period it covers.
- Cross-reference the charge dates with your usage history — specifically, look at which AI features you ran during that period.
- If a charge appears unexpected or does not match your usage, note the exact line item label, amount, and invoice date to share with the support team.
Cost Optimization Tips
- Monitor your AI credit usage regularly through your account dashboard to avoid unexpected charges.
- Limit or batch AI-generation tasks to stay within your plan's included credits before additional usage accrues.
- Review which add-ons are active on your account and disable any you are not actively using.
- If you consistently exceed your plan's included AI credits, contact the support team to discuss whether a higher plan tier would reduce your overall cost.
When to Escalate
If after reviewing your invoice you cannot identify the source of a charge, please have the following ready before contacting the support team: your account email, the exact line item label and amount in question, the invoice date, and a brief description of the AI features you used during the billing period.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.