Plans: Other Questions

🔑 How to Get API Access on Your Current Plan

💡 Requesting Compensation for Subscription Bugs

🔄 Fix Choose-Plan Page Stuck Loading

🔍 Overview Some customers encounter a spinning loader, blank plan cards, or errors such as 'Failed to get updated profile data' or 'Network error' when reaching the choose-plan page after registration. This can happen across different browsers and devices. This article explains why this occurs and walks you through every step to resolve it. ⚠️ Common Symptoms - The choose-plan page displays an infinite spinning wheel with no plan options loading. - Error messages appear: 'Failed to get updated profile data' or 'Network error'. - The Start Free Trial button stays on 'Processing…' for 20–40 seconds before anything happens — or nothing happens at all. - The issue persists across multiple browsers, incognito/private mode, and mobile devices. 🛠️ Step-by-Step Troubleshooting 1. Wait briefly and refresh. If you just registered, the system may still be provisioning your account. Wait 60 seconds, then press F5 (or pull-to-refresh on mobile) to reload the page. 2. Clear your browser cache and cookies. Cached data from a previous session can interfere with profile loading. Clear your cache, close all tabs, and reopen the choose-plan page. 3. Try a different browser. Open the page in a different browser (for example, Chrome, Firefox, or Edge) to rule out a browser-specific conflict. 4. Disable browser extensions. Ad blockers, VPNs, and privacy extensions can block API calls that load plan data. Disable all extensions, then reload the page. 5. Check your internet connection. A weak or intermittent connection can trigger network errors. Switch networks (for example, from Wi-Fi to mobile data) and try again. 6. Use a direct login link. Navigate directly to app.searchatlas.com, log in with your registered credentials, and allow the platform to redirect you to the choose-plan page automatically. 7. Try again after 10–15 minutes. Temporary backend delays can cause profile data to be unavailable. If none of the above steps work immediately, wait a short time and try again. 💡 About the 'Processing…' Delay on Start Free Trial When you click Start Free Trial, the button may show 'Processing…' for up to 40 seconds before the checkout window opens. This is a known delay that occurs while the system prepares your trial session. Do not click the button multiple times — doing so can cause duplicate requests. Wait for the checkout to open on its own. 📋 What Our Team Can Do for You If the choose-plan page still does not load after completing all the steps above, a member of our team can manually activate your free trial so you can access the platform right away. No further action is required on your end — simply reach out and we will handle it. 🆘 Still Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🌐 Add an Extra Domain to Your Pro Plan

🗺️ Overview Your Search Atlas Pro plan supports multiple domains, making it ideal for agencies, resellers, and users managing more than one website. This article explains how to add an extra domain, how credits are applied, and what to do if you run into issues during the process. ✅ Before You Begin Before adding a new domain, confirm the following: - You are on an active Pro plan. - You have available domain slots or credits in your account. - The domain you want to add is accessible and not currently undergoing DNS changes. - You have admin-level access to your Search Atlas account. ➕ How to Add an Additional Domain 1. Log in to your Search Atlas account. 2. Navigate to Settings from the main menu. 3. Select Domains or Projects, depending on your account view. 4. Click Add Domain or New Project. 5. Enter the full domain URL (e.g., https://yourdomain.com). 6. Follow the on-screen prompts to complete setup, including any DNS verification steps if required. 7. Wait for the domain to finish propagating — this can take a few minutes. Do not close the tab during this process. Once propagation is complete, your new domain will appear in your project list and be ready to use. 💳 Understanding Credit Usage and Reseller Pricing Adding an extra domain on the Pro plan uses credits from your account balance. Here is how credits work: - Each additional domain consumes a set number of credits based on your current plan tier. - If you are using Search Atlas for reseller or agency purposes, domain costs may be calculated differently depending on your pricing arrangement. - Credits are deducted automatically when the domain is successfully added and activated. - You can review your remaining credits at any time under Settings > Billing or Settings > Usage. If you need to discuss custom reseller pricing or bulk domain additions, connect with our team through the live chat widget for personalised guidance. ⚠️ Troubleshooting Common Issues If you encounter a problem while adding your domain, refer to the scenarios below: - Domain stuck in propagation: If your project is not loading after adding a domain, wait up to 10 minutes and then refresh the page. If the issue persists, contact support. - Unexpected error on plan page: If you see an error when navigating to your plan or trying to add a domain, try clearing your browser cache and reloading the page. If the error continues, our team can resolve this quickly. - Not enough credits: If you do not have enough credits to add a domain, go to Settings > Billing to top up your balance or upgrade your plan. - Domain already in use: Each domain can only be added once per account. If the domain is associated with another account or project, you will need to remove it there first. 🏷️ White Label and Agency Considerations Pro plan users also have access to White Label features, which allow you to manage client domains under your own branding. If you are adding a domain as part of a White Label setup, ensure your White Label configuration is active before adding the domain to avoid display issues. You can check and enable White Label under Settings > White Label. 💬 Need Further Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🗺️ Choosing a Plan for Multi-Location GBP Management

🏢 Who This Article Is For This article is for businesses that operate multiple physical locations, each with its own Google Business Profile (GBP), but host all location landing pages under a single website domain. A typical example is a franchise or service-area business with 10, 34, or even 100+ GBP listings all pointing to location-specific pages on one site. 🤔 Why Multi-Location GBP Setups Need Special Consideration Managing many GBP listings on a single website creates unique SEO challenges that a basic plan may not fully support: - Each GBP location needs its own local rank tracking. Rankings vary by city, ZIP code, and proximity to each storefront — one aggregate report is not enough. - Each landing page requires location-specific on-page optimisation. Duplicate or thin content across location pages can hurt rankings. - Citation and NAP (Name, Address, Phone) consistency must be maintained per location. Errors at scale compound quickly. - Reporting needs to reflect performance per location, not just the root domain. ✅ Recommended Plan: PRO For a setup like one website with 34 GBP locations, the PRO plan is the recommended starting point. Here is what makes it the right fit: - Local Rank Tracker with grid-level precision: Track keyword rankings on a geo-grid map for each individual location. You can create separate tracking projects per GBP so you see exactly how each listing performs in its local area. - Multiple projects and location profiles: PRO allows you to set up individual projects for each location, keeping data clean and segmented even though they all live on one domain. - Location-specific SEO content tools: Use the Content Genius and on-page tools to optimise each landing page independently, targeting the right local keywords for that specific city or neighbourhood. - GBP management features: Schedule posts, manage Q&A, update business hours, and monitor reviews across all your GBP listings from a single dashboard. - Scalability: PRO is designed to grow with you. If your location count increases beyond 34, you can expand tracking and project limits without switching platforms. 📐 How to Structure Your Setup on PRO 1. Create one project per GBP location. Even though all locations share one domain, use the location address or city name to name each project clearly (e.g., "Brand — Austin TX" or "Brand — Miami FL"). 2. Set the target URL to the specific landing page for that location (e.g., yoursite.com/locations/austin) rather than the root domain. 3. Configure the Local Rank Tracker grid centred on each location's physical address so ranking data reflects the actual service area. 4. Add the primary local keywords per location (e.g., "plumber in Austin" vs. "plumber in Miami") to keep keyword sets relevant and separate. 5. Connect each GBP listing through the GBP integration so posting, review monitoring, and insights are all accessible in one place. 📊 What You Can Monitor Across All 34 Locations Once set up, the PRO plan gives you visibility into the metrics that matter most for local SEO at scale: - Local pack rankings and visibility scores per location - GBP impression, click, and direction request trends - On-page SEO health for each location landing page - Review volume and average rating per GBP - Keyword ranking changes over time, broken down by location 💡 Tips for Keeping a Single-Domain, Multi-Location Site Healthy - Avoid duplicate content. Each location page should have unique body copy, localised headings, and location-specific schema markup (LocalBusiness schema with the correct address per page). - Use consistent NAP data. Make sure the Name, Address, and Phone number on each landing page exactly matches the corresponding GBP listing. - Build local citations per location. Use the Search Atlas site explorer and link tools to identify citation opportunities specific to each city. - Monitor GBP suspensions individually. With 34 listings, the risk of one being flagged is higher. The GBP dashboard in Search Atlas will surface issues so you can act quickly. 🔄 When to Consider Upgrading Beyond PRO If your location count grows significantly (typically beyond 50–75 active GBP projects with full rank tracking), or if you manage locations on behalf of multiple clients, the ENTERPRISE plan offers higher project limits, white-label reporting, and dedicated onboarding support. Reach out through the chat widget to get a tailored recommendation as your needs evolve. 💬 Need Help Getting Set Up? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

💳 Understand Your Search Atlas Bill

🧾 Why Your Total Charge May Be Higher Than Expected If your bill looks significantly higher than your base plan price, it is almost always the result of add-ons purchased separately from your core subscription. Your Search Atlas account can include several independent billing items: - Base plan – your monthly or annual subscription (e.g. the $99 Starter plan) - Additional AI credits – purchased on top of the credits included in your plan - Extra OTTO SEO slots – each activated OTTO slot is billed separately beyond your plan's included slots - Other add-ons – such as additional projects, users, or data exports All of these line items are billed together on the same invoice, which is why a $99 plan can result in a total charge that is significantly higher. To review every item on your bill, go to account menu (person icon, top-right) → Billing → Invoices and expand your most recent invoice. 🤖 Why Am I Being Charged for AI Credits I Already Paid For? Seeing a separate AI credits charge does not mean you were billed twice for the same credits. There are two distinct ways AI credits appear on your account: - Included credits – a set number of AI credits that come bundled with your plan and reset each billing cycle - Purchased credits – additional credits you or someone on your team bought manually, or that were triggered by an automatic top-up setting If an account admin has turned on Automatic top-up, the platform automatically purchases more credits when your balance drops below the threshold you set. This generates a new charge even if you recently paid for credits. To check or turn it off, an account admin can open the Automatic top-up card in account menu (person icon, top-right) → Billing. If you believe a credit charge was applied in error and you did not receive the corresponding credits, please contact our support team using the instructions at the bottom of this article. 📍 What Are OTTO SEO Slots and Why Do They Cost Extra? OTTO SEO is Search Atlas's AI-powered on-page automation tool, accessible from the left sidebar under OTTO SEO → All Sites (SEO Automation). Each website you activate OTTO on consumes one OTTO slot. Your plan includes a fixed number of slots, and any slots you add beyond that limit are billed as add-ons. Common reasons customers see unexpected OTTO charges include: - Activating OTTO on multiple domains without realising each one uses a slot - Previously adding extra slots and forgetting they remain active on the next billing cycle - A team member activating OTTO on additional sites To see how many OTTO slots are active on your account, navigate to OTTO SEO → All Sites (SEO Automation) in the left sidebar and review the list of activated sites. ❌ How to Cancel Extra OTTO Slots Releasing an OTTO slot and cancelling the recurring OTTO top-up charge are two separate actions. You need to do both to stop being billed. 1. In the left sidebar, go to OTTO SEO → All Sites (SEO Automation), locate the site, click the three-dot menu (⋯), and remove/deactivate the project to release the slot. 2. Click your Profile avatar → Billing → Services. 3. Find the OTTO top-up (add-on) subscription, click its ⋮ menu, and select Cancel. Important: Simply deleting or deactivating an OTTO project does not cancel the recurring top-up charge — the top-up is a customer-level billing subscription that keeps billing until it is cancelled separately. Deep Freeze also does not cancel the top-up. The top-up will, however, be cancelled automatically if your main plan's cancellation takes effect at the end of the billing period. Charges already processed for the current billing cycle are non-refundable under standard policy, but if you believe a charge was made in error, our team can review it. ✅ How to Audit Your Full Bill in Under Two Minutes 1. Go to account menu (person icon, top-right) → Billing → Invoices. 2. Click the most recent invoice to expand the line items. 3. Identify each charge: base plan, AI credit packs, and OTTO slot add-ons. 4. Cross-reference the AI credits total against account menu (person icon, top-right) → Billing → Plans & Top-ups to verify your purchase history. 5. Cross-reference OTTO slots against the active sites listed under OTTO SEO → All Sites (SEO Automation) in the left sidebar. This audit will account for every dollar on your invoice. If any line item still appears unexplained after completing these steps, reach out to our support team. 💬 Still Have Questions About Your Charges? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🏢 Choosing the Right Search Atlas Plan for Agencies

📋 Overview Search Atlas offers three core plans — Starter, Growth, and Pro — each designed to scale with your agency's client load. This article breaks down exact project limits, citation quotas, Google Business Profile (GBP) access, and add-on options so you can choose with confidence. 📊 Plan Comparison at a Glance The table below summarises the key limits for each plan tier. - Starter ($99/mo): 1 OTTO SEO project · 5 GSC projects · 3 GBP projects · 500 citations · Google Ads included (1 account, up to 10 campaigns); add-on ($199/mo) raises to effectively unlimited accounts and up to 100 campaigns - Growth ($199/mo): 3 OTTO SEO projects · 15 GSC projects · 10 GBP projects · 1,500 citations · Google Ads included (1 account, up to 10 campaigns); add-on ($199/mo) raises to effectively unlimited accounts and up to 100 campaigns - Pro ($399/mo): 4 OTTO SEO projects · 50 GSC projects · 25 GBP projects · 5,000 citations · Google Ads included (1 account, up to 10 campaigns); add-on ($199/mo) raises to effectively unlimited accounts and up to 100 campaigns 🔍 What Each Limit Means for Your Agency Understanding how these limits map to real client work helps you avoid hitting a ceiling mid-campaign. - OTTO SEO Projects: Each OTTO SEO project is tied to one website. One project = one client domain receiving automated on-page optimisation. - GSC Projects: Google Search Console projects let you monitor keyword rankings and search performance per domain. Each client domain typically needs one GSC project. - GBP Projects: Google Business Profile projects are used for local SEO management. A single client with multiple locations may require multiple GBP projects. Navigate to Left sidebar → Local → GBP Projects to manage GBP projects. - Citations: Citations are local directory listings built for your clients. The quota is shared across all active GBP projects on your plan. - Google Ads Accounts: Each connected Google Ads account counts as one slot. Agencies running paid campaigns for multiple clients need one slot per client Ads account. 🏆 Which Plan Is Right for an Agency with 5 Clients? If you manage 5 clients, here is how each plan holds up: - Starter ($99/mo) — Not recommended for 5 clients. With only 1 OTTO SEO project and 5 GSC projects, you can monitor all 5 domains but can only run automated SEO optimisation for 1 client at a time. GBP is capped at 3 projects, so 2 clients would have no local coverage. - Growth ($199/mo) — Suitable if client needs are moderate. Supports 3 OTTO SEO projects, 15 GSC projects, and 10 GBP projects. Covers 5 clients for search monitoring but limits full OTTO automation to 3 clients simultaneously. Google Ads is included (1 account, up to 10 campaigns); the $199/month add-on raises this to effectively unlimited accounts and up to 100 campaigns. - Pro ($399/mo) — Recommended for 5 active clients. Provides 4 OTTO SEO projects, 50 GSC projects, and 25 GBP projects. All 5 clients receive full OTTO automation, search monitoring, and local SEO coverage with room to grow. Google Ads is included on Pro (1 account, up to 10 campaigns); the $199/month add-on raises this to effectively unlimited accounts and up to 100 campaigns. For agencies actively delivering SEO results across all 5 clients at once, the Pro plan is the most practical choice. ➕ Add-Ons: Expanding Beyond Your Plan Limits If you are on a lower tier but need extra capacity, Search Atlas offers paid add-ons so you do not have to upgrade your entire plan. - Additional OTTO SEO Projects: Available as individual add-ons. Useful if you are on Growth but need to activate OTTO for a fourth or fifth client. - Additional Citations: Citation packs can be purchased to top up your monthly quota without changing your base plan. Navigate to Left sidebar → Local → Local Citations to view current usage and request additional citations. - Additional Google Ads Accounts: The OTTO Google Ads add-on ($199/month) raises the included 1 account / 10 campaign limit to effectively unlimited Google Ads account connections and up to 100 campaigns. It can be purchased on any plan from Billing without upgrading (Agency plans already include it). - Additional GBP Projects: Extra GBP project slots are available as add-ons for agencies managing clients with multiple locations. To discuss specific add-on pricing, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. 🌐 WordPress and Wix Compatibility Search Atlas integrates with the most common website platforms used by agency clients. - WordPress: Fully supported. The OTTO SEO plugin connects directly to WordPress sites, enabling automated on-page changes, schema deployment, and content recommendations without leaving the platform. - Wix: Supported for site analysis and GSC project tracking. Some automated on-page actions available through OTTO may require manual implementation on Wix due to platform restrictions. Review recommendations inside your OTTO project and apply changes through your Wix dashboard where direct automation is not available. 🗂️ Feature Availability Across Plans Beyond project limits, the following core features are available on all three plans: - Keyword Magic Tool — Left sidebar → Keywords → Keyword Magic - Rank Tracker — Left sidebar → Keywords → Rank Tracker - Keyword Gap Analysis — Left sidebar → Keywords → Keyword Gap - GBP Overview and Task Management — Left sidebar → GBP Projects → Overview and Left sidebar → GBP Projects → My Tasks - GBP Posts and Reviews Management — Left sidebar → Local → Posts and Left sidebar → Local → Reviews (GBP Reviews) - Media Library — Left sidebar → GBP Projects → Media Library Usage limits (such as keyword lookups and report exports) scale with your plan tier. Pro plan users receive the highest monthly allowances across all tools. 💡 Quick Decision Guide - 1–2 clients, limited budget: Starter ($99/mo) - 3–4 clients, mixed service needs: Growth ($199/mo) - 5+ clients, full-service agency: Pro ($399/mo) - Exceeding limits without upgrading: Use targeted add-ons for citations, OTTO projects, or Ads accounts If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

💰 Choosing the Right Plan for Multiple Sites

🗺️ Overview Choosing the best Search Atlas plan comes down to three factors: how many websites you need to manage, how many pages those sites contain, and which features matter most to your workflow. This article walks you through what each tier offers so you can make a confident decision without overspending. 📦 Plan Tiers at a Glance Search Atlas offers several subscription tiers designed to scale with your needs. While exact pricing can change, the structure generally follows this pattern: - Starter: Best for individuals or small projects managing 1 website with moderate page volumes. - Growth: Designed for small agencies or businesses managing up to 2 projects — this tier is typically the sweet spot for customers running a small portfolio on a budget. - Pro: Built for larger agencies managing more sites with higher page limits and advanced feature access. - Enterprise: Custom pricing for high-volume needs, white-labeling, and dedicated support. Always check the Pricing page inside your account for the most up-to-date numbers, as plans and prices are updated regularly. 🌐 Site Limits and What Counts as a "Site" Each plan includes a set number of connected websites. A site is counted when you add a root domain or subdomain to your workspace. Here is what to keep in mind: - Each unique domain (e.g., example.com) counts as one site slot. - Subdomains such as blog.example.com may count as a separate site depending on how they are added — verify this before connecting. - You can view and manage your connected sites at any time by navigating to Left sidebar → Site Metrics → Site Explorer (Site Explorer). 📄 Page Limits Explained In addition to site slots, plans include a monthly page crawl or tracked-page quota. This controls how many individual URLs Search Atlas can analyze across all your connected sites. Key points: - Page quotas are shared across all sites in your workspace, not divided per site. - Larger sites with thousands of pages may require a higher-tier plan or a quota add-on. - You can monitor your current usage inside Left sidebar → Site Metrics → Site Explorer (Site Explorer) to see how many pages have been crawled or tracked this billing period. ✅ Recommended Plan for 3 Websites on a Budget If you are managing 3 websites and want to keep costs reasonable, the Growth plan is typically the most cost-effective starting point. Here is a quick checklist to confirm it fits your needs before subscribing: 1. Count the total number of pages across all 3 sites and compare that to the Growth plan's page quota. 2. Confirm you need standard features such as Rank Tracker, Keyword Magic, and Site Explorer — all accessible via Left sidebar → Site Metrics → Site Explorer (Site Explorer). 3. If you also need AI-powered SEO automation, verify that the OTTO SEO module (Left sidebar → OTTO SEO → All Sites (SEO Automation)) is included in your chosen tier. 4. Check whether annual billing is available — paying yearly almost always reduces the monthly equivalent cost significantly. If your 3 sites are large (thousands of pages each), compare the Growth and Pro plans carefully before committing. 🎁 Promotional Offers and Discounts Search Atlas runs promotional offers periodically. Here is how to make sure you never miss a deal: - Annual billing discount: Switching from monthly to annual billing typically saves a meaningful percentage — look for this toggle on the Pricing page. - Seasonal promotions: Discounts are sometimes offered during major sales events. Check your registered email inbox and the in-platform notification bell for announcements. - Trial periods: Some plans include a free trial or a money-back window that lets you test features before fully committing. The trial scope and duration are shown during checkout. - Referral or partner programs: If you were referred by a partner or agency, ensure any promo code was entered at checkout — codes cannot typically be applied retroactively. To apply a promo code, go to Avatar (top-right) → Billing → Redeem Promo Code. 🧪 Feature Trials Certain advanced features, such as OTTO SEO automation, may be available on a limited trial basis even on lower-tier plans. To explore what is currently triallable: 1. Navigate to Left sidebar → OTTO SEO → All Sites (SEO Automation) to see if a trial prompt appears for your account. 2. Review the feature access banner on your dashboard — it will indicate which tools are in trial mode and how many days remain. 3. Upgrading your plan before a trial expires ensures uninterrupted access to those features. 💡 Tips Before You Upgrade - Use the in-platform usage meters to confirm you are consistently hitting your current plan's limits before paying for a higher tier. - If you only occasionally exceed limits, a temporary add-on may cost less than a full plan upgrade. - Annual billing locks in the current price, which can protect you against future price increases. 🙋 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🚀 How to Sign Up for the Starter Plan

🗺️ Overview The Search Atlas Starter plan is the entry-level subscription designed for individuals and small teams getting started with SEO. This article walks you through how to sign up, reactivate, or confirm your current plan status. 📋 Before You Begin - You need an active Search Atlas account. If you don't have one, create a free account at searchatlas.com before proceeding. - Have your billing information ready (credit or debit card). - Make sure you are logged in to your account. 💳 How to Subscribe to the Starter Plan 1. Log in to your Search Atlas account. 2. Click your avatar in the top-right corner of the platform to open the Account Menu. 3. Select Billing or navigate directly to your subscription settings. 4. Review the available plans and locate the Starter plan. 5. Click Select Plan or Get Started on the Starter plan card. 6. Enter your billing details and confirm your payment method. 7. Click Subscribe to activate your Starter plan immediately. Once your payment is processed, your account will be upgraded to the Starter plan instantly and you will have full access to all features included in that tier. 🔄 How to Reactivate the Starter Plan If you previously held a Starter plan subscription and it was cancelled or lapsed, you can reactivate it by following the same steps above. Your account history and any saved data will be retained. 1. Log in to your Search Atlas account. 2. Click your avatar in the top-right corner to open the Account Menu. 3. Navigate to your Billing settings. 4. Select the Starter plan and click Reactivate or Subscribe. 5. Confirm your billing details and complete the payment. Your Starter plan access will be restored as soon as the subscription is confirmed. 🔍 How to Check Your Current Plan Status Not sure which plan you are currently on? Here is how to verify your account status: 1. Click your avatar in the top-right corner of the platform. 2. Open the Account Menu and go to Billing or Subscription. 3. Your current active plan will be displayed at the top of the billing page, along with your next renewal date and payment details. If your plan shows as Inactive, Cancelled, or Free, follow the subscription steps above to activate the Starter plan. ⚠️ Common Issues - Payment declined: Double-check your card details and ensure your billing address matches your card's records. Try a different payment method if the issue persists. - Plan not updating: Refresh your browser after completing payment. Allow up to a few minutes for the system to reflect your new plan status. - Cannot find the Starter plan option: Ensure you are logged in to the correct account. If you manage multiple accounts, confirm you are in the right workspace. 💬 Need Further Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🌐 International SEO Checklist: How to Plan for Global Markets

What Is International SEO? International SEO is the practice of optimizing your website so that search engines can identify which countries and languages you want to target, and serve your content to the right audiences in those markets. It goes beyond translation — it involves technical setup, strategic content planning, authority building, and ongoing performance monitoring across multiple regions. Common Questions This Article Addresses Customers often ask how to get started with international SEO inside Search Atlas, how to identify which markets to target, and how to structure their site for global visibility. The steps below outline the core process based on established international SEO best practices. Phase 1: Strategic Planning and Market Analysis Before implementing any technical changes, start with a clear strategy. Understanding where opportunities exist — and what your goals are — will shape every decision that follows. 1. Identify Your Target Markets Analyze your existing international traffic to find markets where you already have organic visibility but haven't optimized specifically for those audiences. Look beyond raw traffic volume and assess: - Conversion rates by country - Revenue potential per market - Engagement metrics for international visitors - Gaps between traffic and actual optimization effort Within Search Atlas, you can review your site's organic traffic data by region to help identify high-potential markets. 2. Conduct In-Depth Market Research Once you've identified target markets, research each one thoroughly: - Understand language variations, dialects, and regional content preferences - Study cultural nuances that affect how people search and what content resonates - Analyze local competitors — their content approaches, backlink profiles, and technical implementations - Identify keyword and content gaps you can fill 3. Define SMART SEO Goals for Each Market Set goals that are Specific, Measurable, Achievable, Relevant, and Time-bound for each international market. SEO objectives may differ significantly between regions due to varying competition levels and market maturity. Common goal types include: - Organic traffic targets per country - Keyword ranking objectives in local search engines - Conversion rate improvements for localized landing pages - Market share benchmarks relative to local competitors Phase 2: URL Structure and Technical Foundation Your site architecture determines how search engines understand your geographic and language targeting. This is one of the most important technical decisions in international SEO. 4. Choose the Right URL Structure There are three main URL structure options for international sites, each with trade-offs: - Country-Code Top-Level Domains (ccTLDs) If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

⚡ TNN Syndication Option: Publications and Domain Ratings

What Is the TNN Syndication Option? The TNN (The News Network) syndication option is a press release distribution add-on available within Search Atlas. When you select this package, your content is syndicated across a curated network of news and media publications, helping you build backlinks, increase brand visibility, and boost your content's authority through high-DR placements. Publications and Domain Ratings The TNN syndication package distributes your press release to a network of news and media outlets. Each outlet is associated with a Domain Rating (DR) score, which reflects that site's overall link authority as measured by Ahrefs. For the current and complete list of included publications and their respective DR scores, please contact our support team directly, as the outlet network and DR values may be updated periodically. Who Should Use This Option? The TNN syndication package is ideal for customers who want to: - Earn high-authority backlinks from well-known media domains - Increase online visibility and brand credibility - Support PR campaigns with wide-reaching news distribution - Strengthen their domain's backlink profile with high-DR placements How to Add TNN Syndication to Your Press Release 1. Log in to your Search Atlas account. 2. In the left sidebar, go to Authority (Press Releases). 3. Create or select an existing press release draft. 4. Look for the syndication or distribution options associated with your press release. 5. Select the TNN Syndication package and confirm the add-on fee. 6. Complete your order and submit your press release for distribution. If you are unsure where to find the TNN Syndication option within your account, our support team can walk you through the exact steps for your current plan and interface. Important Things to Know - Publication placements: Exact outlets may vary depending on content category and editorial review. Not every article is guaranteed placement on every outlet in the network. - Content requirements: Your press release must meet TNN editorial guidelines. Content that is purely promotional, contains unsupported claims, or violates publication policies may be rejected. - DR fluctuation: Domain Ratings are dynamic metrics updated regularly by Ahrefs. Any values shared by our team are approximate and may change over time. - Pricing and turnaround: For current pricing, turnaround times, and the full list of included publications, please reach out to our support team for the most up-to-date details. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📣 Press Release Distribution, Hyperdrive & Cision Explained

📣 Overview of Press Release Distribution in Search Atlas Search Atlas lets you draft and distribute press releases directly from the platform. When you submit a press release for distribution, it is sent through a network of media outlets and news wires to help maximise your reach and generate high-authority backlinks. Distribution is powered by Hyperdrive, Search Atlas's built-in press release delivery system. Understanding how Hyperdrive works — and how credits are consumed — will help you plan your campaigns effectively. ⚡ What Is Hyperdrive? Hyperdrive is the press release distribution engine inside Search Atlas. It handles the syndication of your press release to a network of news sites, media outlets, and wire services on your behalf. You do not need a separate account with any third-party distributor to use Hyperdrive — everything is managed within the platform. Key things to know about Hyperdrive: - Each press release distribution consumes Hyperdrive credits. - The number of credits required depends on the distribution package you select when submitting your press release. - For details on credit pricing tiers, rollover policies, and what is included in your specific plan, reach out to our team via the chat widget — these details can vary by plan and our team can confirm the exact figures for your account. 💳 How Much Does It Cost to Send a Press Release? Press release distribution is a credit-based add-on, not a flat monthly fee. The credit cost varies by the distribution tier you choose at the time of submission. Because pricing and available tiers can vary by plan and over time, the most reliable way to confirm current credit costs is to contact our team before purchasing credits or submitting a distribution. 🛒 Where Do I Get Hyperdrive Credits? Hyperdrive credits can be obtained in the following ways: 1. Included in your plan: Certain Search Atlas subscription tiers include a monthly allocation of Hyperdrive credits. Check your account settings to see if credits are included in your current plan, or ask our team to confirm. 2. Purchase as an add-on: Additional Hyperdrive credits can be purchased through your account settings. Contact our team to confirm the available credit packages and current pricing before purchasing. 3. Plan upgrades: Upgrading to a higher Search Atlas subscription tier may increase your monthly credit allocation. Our team can advise which plan best suits your distribution volume. To check your current Hyperdrive credit balance, navigate to Avatar → Billing → Plans & Top-ups (Billing). If you are unsure where to find your credit balance or if it does not appear as expected, our team can look this up for you directly. 🔗 What Is Cision and How Does It Connect to Search Atlas? Search Atlas integrates with Cision, a press release wire service. This integration allows press releases submitted through Search Atlas to be distributed via Cision's network. If you have questions about what the Cision integration specifically covers for your account — including which outlets are included and how distribution is tracked — contact our team for confirmation specific to your plan. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔐 Fix Redirect to Choose Plan Page

🧹 Clear Browser Data Start by clearing your browser cookies and cache, then try accessing the platform again. If the issue persists, open an incognito or private browsing window and log in from there. 📄 Verify Payment Status Check your email for the payment receipt or invoice from the most recent charge. Confirm that the payment was successfully processed and matches your active plan. 📞 Escalate to Support If you still get redirected to the plan selection page after clearing browser data and confirming a successful payment, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. Provide the invoice or receipt details so we can investigate and resolve the issue on the backend.

💳 Understanding Your Search Atlas Bill

📋 Overview of Your Monthly Bill Your Search Atlas bill is made up of several components depending on your plan and the add-ons you have active. Understanding each charge helps you confirm you are getting full value from your subscription and gives you the information you need if something looks incorrect. A typical bill on the Growth plan may include: - Base plan fee — covers your core Search Atlas features, including Site Explorer, Rank Tracker, Keyword Magic, Keyword Gap analysis, and access to the content tools. - OTTO Site activations — a per-site charge applied to each domain where you have activated OTTO SEO automation. - AI Quota — usage-based or bundled credits for AI-generated content, briefs, and on-page recommendations. These three components are billed together each month, which is why your total can appear higher than the base plan price alone. 🤖 What Are OTTO Site Charges? OTTO is Search Atlas's AI-powered SEO automation engine. When you activate OTTO on a website, that site occupies one OTTO Site slot. Each slot carries an additional monthly fee on top of your base plan. Key things to know about OTTO site charges: - Charges are per activated site, not per action OTTO takes. If OTTO is switched on for a domain, the slot fee applies for that billing period. - Your Growth plan includes a set number of OTTO Site slots. Sites within that included allowance are covered by your base plan fee. Any sites beyond your included slots are billed as add-ons. - To see which sites currently have OTTO active, go to Left sidebar → OTTO SEO (OTTO SEO Projects). Each connected site is listed there with its activation status. - If you no longer need OTTO on a specific domain, deactivating it will stop the slot charge from the next billing cycle onward. 📊 What Does My Growth Plan Actually Cover? The Growth plan is designed for agencies and businesses managing multiple sites. Here is a summary of what is included in the base plan fee: - Access to Site Explorer for tracking domain performance — navigate via Left sidebar → Site Metrics (Site Explorer). - Rank Tracker for monitoring keyword positions — navigate via Left sidebar → Keywords → Rank Tracker. - Keyword Magic for keyword research — navigate via Left sidebar → Keywords → Keyword Magic. - Keyword Gap for competitive analysis — navigate via Left sidebar → Keywords → Keyword Gap. - A bundled AI Quota allowance for AI-assisted content and SEO tasks. - A defined number of OTTO Site slots included at no extra charge. Any usage above these included limits — such as extra OTTO sites or additional AI credits — is billed as an add-on and will appear as a separate line item on your invoice. 💡 How to Review Your Current Charges To get a clear picture of exactly what you are paying for, follow these steps: 1. Log in to your Search Atlas account. 2. Click your account name or avatar in the top-right corner and select Billing or Subscription. 3. Review your current plan, active OTTO site slots, and any add-ons listed on your subscription page. 4. Cross-reference your active OTTO sites by navigating to Left sidebar → OTTO SEO (OTTO SEO Projects) to confirm which domains are currently activated. 5. If your invoice shows charges you do not recognise, note the specific line items before contacting support. 🔄 Can I Get a Refund for Months I Couldn't Use the Platform? If you experienced a technical issue that prevented you from accessing or using Search Atlas, you may be eligible for a credit or adjustment. Search Atlas does not offer automatic refunds for unused time, but our team reviews documented technical access issues on a case-by-case basis. To request a billing review or discuss a potential credit, you will need to: - Provide the dates during which access was impacted. - Describe the technical issue you experienced (error messages, features unavailable, etc.). - Confirm whether you contacted support at the time the issue occurred, as this helps our team verify the incident. Our billing team can then assess whether a credit applies to your account. General non-usage — such as not logging in due to personal scheduling — is not typically eligible for a refund, so it is important to clearly distinguish a platform-side technical issue from personal inactivity. 🛠️ Managing Your Plan to Avoid Unexpected Charges A few simple habits can help you keep your bill predictable each month: - Audit your OTTO sites regularly. Deactivate OTTO on any domain you are no longer optimising to free up slots and reduce costs. - Monitor your AI Quota usage. If you are consistently hitting your quota limit, consider whether upgrading your quota add-on or adjusting your workflow is more cost-effective. - Review your invoice each cycle. Catching an unexpected charge early makes resolution faster and easier. 🙋 Need Help With Your Bill? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔧 Fix Your Account Plan Display Discrepancy

Why Does My Plan Look Wrong? If you are on a paid plan but notice a different plan name displayed somewhere in the platform, your account and billing may still be unaffected. A display discrepancy between what you expect to see and what is shown can occasionally occur. Because the specific cause of a plan display discrepancy can vary by account, our support team will need to investigate your account directly to identify what is happening and confirm your correct plan status. What to Have Ready When You Contact Support To help our team resolve this as quickly as possible, please have the following information ready before reaching out: - The exact plan name you believe your account should be on - A screenshot showing the incorrect plan display - The email address associated with your Search Atlas account - The approximate date when you first noticed the discrepancy If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📅 Subscription Extension Request Process

📋 Overview If unresolved platform issues have disrupted your workflow and you need a subscription extension, you can request one through our support workflow. Extensions are handled by the Billing and Accounts team and may require escalation for approval. 🛠️ How to Request an Extension 1. Open the chat widget in the bottom-right corner of the platform and type human teammate to connect with a support agent. 2. Explain that unresolved issues have impacted your workflow and you are requesting a subscription extension. 3. The agent will review your case and may offer High-Demand Credits (HDC) as an immediate goodwill gesture. These credits do not expire. 4. If an extension is warranted, the agent will submit a billing escalation titled "move 5 days subscription extension" (or similar) to the Billing and Accounts team. 5. The Billing team typically resolves escalations within 24 working hours. You will receive confirmation once the extension is applied (e.g., "trial will end on Jul 8th"). 💡 What to Expect - Direct extensions are not granted automatically; they require billing team approval. - HDC credits may be provided immediately while the escalation is processed. - Resolution confirmation will include the new subscription end date. 📌 Related Platform Improvements Engineering has completed backend support for subscription extensions and fixed issues where subscriptions were incorrectly flagged as past_due. These changes ensure smoother processing of future requests. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🪪 Tax ID Field: Purpose and Usage Explained

🔍 Overview The Tax ID field in Search Atlas is used to capture your business's tax identification number for billing and compliance purposes. Providing this information ensures your invoices are accurate and meet the legal requirements of your region or country. 📋 What Is the Tax ID Field? A Tax ID (also called a VAT number, EIN, ABN, or similar depending on your country) is a unique identifier issued by a government authority to individuals or businesses for tax purposes. In Search Atlas, this field allows you to attach your official tax number to your account so it appears correctly on all billing documents and invoices generated by the platform. Common examples include: - VAT Number — used in the European Union, United Kingdom, and other regions - EIN (Employer Identification Number) — used by businesses in the United States - ABN (Australian Business Number) — used in Australia - GST/HST Number — used in Canada 📍 Where to Find the Tax ID Field The Tax ID field is located in your account's billing settings. To access it: 1. Click your account avatar or profile icon in the top-right corner of the platform. 2. Select Billing (or Settings) from the dropdown menu. 3. Navigate to the Invoices tab. 4. Locate the Tax ID field and enter your number. 5. Click Save to apply the changes. Once saved, your Tax ID will automatically appear on all future invoices issued by Search Atlas. ✅ When Should You Fill In the Tax ID Field? You should populate the Tax ID field if any of the following apply to your situation: - Your business is VAT-registered and you need VAT-compliant invoices for accounting or tax reclaim purposes. - Your company's finance or accounting team requires a tax number on all vendor invoices. - You are operating as a registered business entity (rather than an individual) and local regulations require your tax number on commercial documents. - You want to ensure invoices reflect your business details accurately for audit or reporting purposes. If you are an individual user or freelancer without a formal tax registration, you may leave this field blank — it is not mandatory for all account types. 💳 Billing and Compliance Implications Filling in your Tax ID has the following effects on your account: - Invoice accuracy: Your Tax ID is printed on every invoice, making it easier for your finance team to process payments and reconcile accounts. - VAT handling: In regions where reverse-charge VAT applies (such as within the EU for B2B transactions), providing a valid VAT number may affect how tax is calculated on your subscription. - Compliance: Many businesses are legally required to include their tax number on invoices received from vendors. Adding yours ensures Search Atlas invoices meet those requirements. - No impact on features: Adding or omitting a Tax ID does not affect your access to any Search Atlas tools or features — it is purely a billing detail. ✏️ Editing or Updating Your Tax ID You can update your Tax ID at any time by returning to the Billing Information section of your account settings and entering the new number. Changes take effect on your next invoice. Previously issued invoices will not be retroactively updated, so ensure your Tax ID is correct before your next billing cycle. 💬 Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🧾 Understanding the Tax ID Field in Search Atlas

🔍 What Is the Tax ID Field? The Tax ID field in Search Atlas is used to store your business's tax identification number. This is a government-issued number that uniquely identifies your business for tax purposes. Depending on your country, this may also be called an EIN (Employer Identification Number), TIN (Taxpayer Identification Number), or a similar regional equivalent. Providing your Tax ID helps ensure that any invoices or billing documents generated by Search Atlas accurately reflect your business information, which is especially important for accounting and compliance purposes. 📋 Where to Find the Tax ID Field The Tax ID field appears in two key areas of the platform: - BrandVault: When setting up or editing your brand profile, you will find the Tax ID field alongside other business identity fields such as VAT ID and ISO 6523 Code. Each field has an info icon (ⓘ) that you can hover over for a quick description of what to enter. - OTTO Project Setup: When creating a new OTTO project, the Tax ID field is available in the project configuration form. Tooltips are shown next to this field to guide you while filling it in. ✏️ How to Fill In the Tax ID Field 1. Navigate to the relevant section — either your BrandVault profile or the OTTO project creation form. 2. Locate the Tax ID field. Hover over the info icon (ⓘ) next to the field if you need a reminder of what format to use. 3. Enter your business tax identification number exactly as it appears on your official tax registration documents. 4. Save your changes before leaving the page. 💡 Tips and Common Questions - Is the Tax ID field required? The Tax ID field is optional. However, filling it in ensures your invoices and business records are complete and accurate. - What format should I use? Enter your Tax ID in the format used by your country's tax authority. For example, US businesses typically use a 9-digit EIN in the format XX-XXXXXXX. - What is the difference between Tax ID, VAT ID, and ISO 6523 Code? These are three separate business identifiers. The Tax ID is for general tax purposes, the VAT ID is specific to Value Added Tax registration (common in the EU and UK), and the ISO 6523 Code is an international standard for identifying organisations in electronic data interchange. Each field has its own info icon to help clarify the distinction. - Where does my Tax ID appear? Once saved, your Tax ID may appear on invoices and billing documents associated with your account. 🛠️ Troubleshooting - If the Tax ID field is not visible, make sure you have the correct permissions for your account role. Administrators typically have access to all billing and business identity fields. - If you saved a Tax ID but it does not appear on your invoices, allow a short time for the system to update, then check the Billing page to confirm your invoice details are refreshed. 🙋 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

💸 How to Check Your Unpaid Remittances Release Timing

This article explains how unpaid remittance release timing works, what factors affect when a payment is processed, and how to verify the current status of a pending payout. If you've seen an unpaid remittance in your account and aren't sure when it will clear, the steps below will help you understand the process and confirm next steps. 🔍 Common Causes of Delayed Remittance Release - Billing cycle timing: Remittances are typically processed on a fixed schedule tied to your billing period. A payment that falls just after a cycle cutoff will not release until the next scheduled run. - Verification holds: New accounts or accounts with recently updated payment details may have a short verification hold applied before the first payout clears. - Minimum threshold not met: Some remittance types require a minimum earned balance before a release is triggered. If the balance hasn't crossed that threshold, the payment will accumulate until it does. - Outstanding account issues: Unpaid invoices, disputed charges, or incomplete account information can pause remittance processing until resolved. 🛠️ Step-by-Step 1. Log in to your Search Atlas account, then click your avatar in the top-right corner and select Billing (Plans & Top-ups, Services, Invoices, Activity Log). 2. Look for a Remittances, Payouts, or Earnings panel within that area. The unpaid remittance entry will typically display a status label such as Pending, Processing, or Scheduled. 3. Check the scheduled release date or next payout date shown alongside the unpaid remittance. If a specific date is displayed, that is the earliest the payment will be initiated. 4. If no date is shown, review whether your account meets the minimum payout threshold. Confirm your payment method is active and that no account alerts or holds are flagged on the page. 5. If an alert or hold notice is present, follow the on-screen instructions to resolve it (for example, re-confirming payment details or clearing an outstanding balance) before the release can proceed. ✅ How to Confirm It Worked Once a remittance has been successfully released, you should see the status change from Unpaid or Pending to Paid, Processed, or Completed in your payments or remittances panel. A confirmation timestamp or transaction reference number is typically displayed alongside the updated status. If you also receive email notifications for billing events, look for a payout confirmation message in your inbox as a secondary confirmation. If the status has not updated within 2–3 business days after the expected release date, that is the right moment to contact support. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

❓ Does Downgrading My Plan Affect My Wildfire Backlinks?

If you have questions about how a plan downgrade may affect your Wildfire backlinks, this is something our team needs to review on a case-by-case basis. The interaction between plan changes and active backlinks depends on account-specific details that require manual investigation. What To Have Ready Before Reaching Out To help our team resolve your situation as quickly as possible, please have the following information ready when you contact us: - Your project name and Search Atlas account email - The date on which the plan downgrade took place - The specific backlink URLs that you believe have been affected - A description of the issue you are seeing (e.g., backlinks showing as inactive, quota discrepancies, unexpected changes) Next Steps Once you reach out, a member of our team will review your account, check the status of your Wildfire backlinks in relation to your current plan, and advise you on the best path forward — whether that involves restoring links, adjusting your plan, or another resolution. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🌐 GBP Galactic Subscription Options Explained

🔎 What Is GBP Galactic? GBP Galactic is a powerful Google Business Profile management service inside Search Atlas. It helps businesses optimize, monitor, and scale their local presence across multiple GBP listings from a single dashboard. ❌ Is GBP Galactic Available as a Standalone Plan? No. GBP Galactic is not available as a standalone subscription. It is exclusively included as part of bundled Search Atlas plans. Customers cannot purchase GBP Galactic on its own, separately from a Search Atlas subscription. 📦 Which Plans Include GBP Galactic? GBP Galactic is included in the following Search Atlas bundled offerings: - Starter Plan — Includes access to GBP Galactic alongside core SEO tools. - Growth Plan — Includes GBP Galactic with expanded limits and additional features. - Pro Plan — Includes full GBP Galactic access with the highest usage limits and priority support. If you are unsure which plan you are currently on, you can check your subscription details by navigating to Avatar (top-right) → Billing (Plans & Top-ups, Services, Invoices, Activity Log) inside the platform. 💡 Why Is GBP Galactic Bundled? GBP Galactic is designed to work alongside Search Atlas's broader suite of local SEO, content, and rank-tracking tools. Bundling ensures you get the most value by combining GBP management with keyword research, site audits, and reporting — all in one place. 🔄 How to Get Access to GBP Galactic If you do not currently have access to GBP Galactic, follow these steps: 1. Log in to your Search Atlas account. 2. Go to Avatar (top-right) → Billing (Plans & Top-ups tab). 3. Review your current plan to confirm whether GBP Galactic is included. 4. If it is not included, click Plans & Top-ups to select a plan that includes GBP Galactic. 5. Complete the upgrade process and GBP Galactic will be available in your dashboard immediately. ❓ Frequently Asked Questions - Can I add GBP Galactic as an add-on to any plan? No. GBP Galactic is not available as an add-on. It is only accessible through the bundled plans listed above. - Is there a free trial for GBP Galactic? Access to GBP Galactic follows your plan's trial terms. If your plan includes a free trial, GBP Galactic will be available during that trial period. - Will GBP Galactic ever be sold separately? There are no current plans to offer GBP Galactic as a standalone product. Check the Search Atlas blog or in-platform announcements for any future updates. 🆘 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🚀 Pro Plan Bonuses and Exclusive Benefits Explained

🎁 What You Unlock with the Yearly Pro Plan Upgrading to the yearly Pro Plan gives you access to a set of exclusive bonuses designed to accelerate your SEO results. These bonuses are tied to your specific plan and promotional offer, and most are activated automatically once your upgrade is confirmed. 🛠️ Platform Bonuses Pro Plan members receive the following additional platform capabilities: - Extra OTTO Site: Your plan includes an additional OTTO SEO site slot, letting you activate AI-powered SEO automation on one more domain. - LLM Visibility Tracking: Monitor how your brand and content appear across AI-powered search tools and large language models — giving you insight into your presence beyond traditional search rankings. - Golden Loops: Access curated, high-impact SEO workflows that guide you through proven optimization sequences built to deliver compounding results over time. 📚 SEO Training Course Your Pro Plan includes access to the Search Atlas SEO Training Course — a structured learning path covering strategy, platform usage, and advanced techniques to help you and your team get measurable results faster. To access training resources, click the apps-grid icon in the header, select More Features, and then click Explore Training Calls to view scheduled sessions and recorded content. 🎟️ In-Person Mastermind Event Certain yearly Pro Plan upgrades — particularly those completed during promotional periods such as the Search Atlas Summit — include an invitation to the Agentic Marketing Mastermind, an in-person event held in Las Vegas. This event connects Pro members with the Search Atlas team, covers advanced agentic SEO strategies, and provides direct networking opportunities with top marketers. Important: Invitations to this in-person event are not automatic for all Pro Plan customers. Eligibility depends on the specific promotional offer active at the time of your upgrade. If your upgrade included this bonus, you should have received event details and confirmation directly from our team. If you believe you qualify but have not yet received your invitation or booking information — especially given upcoming travel deadlines — please contact support immediately so our team can verify your eligibility and get you the details you need. ✅ How to Confirm Your Bonuses Are Active To review which bonuses are applied to your account, follow these steps: 1. Click your avatar in the top-right corner of the platform. 2. Select Billing from the dropdown menu. 3. Go to the Plans & Top-ups tab to see your current plan and associated features. If a bonus appears missing or has not been activated after your upgrade, reach out to our support team right away so we can investigate and resolve it. 💬 Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🚀 Activate OTTO Instant Indexing and Check Subscription Requirements

🎯 What Is OTTO Instant Indexing? OTTO instant indexing automatically submits your fixed pages to Google Search Console (GSC) the moment OTTO deploys improvements to your site. This speeds up Google's crawl and indexing of corrected content, helping your rankings recover faster. Instant indexing requires a service account connection to Google Search Console and is only available on specific Search Atlas subscription tiers. 📋 Subscription Tier Requirements OTTO instant indexing is available exclusively on: - Pro and Enterprise plans (including Agency/Enterprise) - Starter, Essential, and Growth plans do not include instant indexing access If you're on a Starter or Essential plan and need instant indexing, upgrade your subscription through your account settings. ⚙️ How to Activate Instant Indexing Step 1: Verify Your Subscription Tier Log in to Search Atlas and check your current plan in your account settings. If you're on Pro or Enterprise, proceed to step 2. If not, you'll need to upgrade. Step 2: Navigate to OTTO Settings Go to OTTO SEO → All Sites (SEO Automation) in the left sidebar, then select your OTTO project. Look for the Instant Indexing or Google Search Console Integration section. Step 3: Connect Your Google Service Account Click the Connect to GSC button. You'll be prompted to authorize Search Atlas to access your Google Search Console account using a service account. A service account email will be generated automatically during this process. This email grants Search Atlas permission to submit URLs to Google on your behalf. Step 4: Confirm Activation Once the service account is connected and active, the instant indexing feature will be enabled. You'll see confirmation that the integration is live. 🔧 Why Isn't My Service Account Email Generating? If you're not seeing a service account email appear during setup, check the following: - Verify subscription tier — the feature only works on Pro and Enterprise plans. Service account generation may be blocked if you're on a lower tier. - Check browser cache — refresh your browser or clear your cache, then try connecting again. - Confirm Google permissions — make sure your Google account has admin access to the Search Console property you're trying to connect. - Try a different browser — occasionally, browser extensions or cached data can interfere with the connection flow. - Wait a few moments — service account creation sometimes takes a few seconds to process. Refresh the page after waiting. ✅ How to Verify Instant Indexing Is Active After activation, you can confirm the feature is working: - The Instant Indexing button in your OTTO project dashboard will be active and clickable (not greyed out). - When OTTO deploys fixes to your site, URLs will automatically be submitted to Google Search Console. - You can manually submit pages by clicking the Submit to Google or Instant Indexing button in your OTTO dashboard. - Check your Google Search Console account to see submitted URLs listed under the URL Inspection tool. ❌ Instant Indexing Button Is Greyed Out If the instant indexing button appears inactive or disabled, one of the following is likely true: - You're on a Starter, Essential, or Growth plan — upgrade to Pro or Enterprise to unlock this feature. - Your GSC service account is not connected — return to the integration settings and complete the Google authorization process. - Your service account connection expired — disconnect and reconnect your Google Search Console account. - Your Google Search Console property is not verified — ensure the website property in GSC is fully verified before connecting. 🔐 Service Account Security and Permissions The service account generated for OTTO instant indexing: - Only has permission to submit URLs to Google Search Console — it cannot modify or delete your site content. - Is specific to your Search Atlas account and the connected GSC property. - Can be revoked at any time by disconnecting the integration in your OTTO settings. - Does not give Search Atlas access to other Google services or your Google Analytics accounts. ❓ Still Not Working? If you've completed all steps and instant indexing is still not activating, or if your service account email is not generating after waiting and refreshing, reach out to our team. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔑 How to Get API Access on Any Plan

API access is available on every Search Atlas plan, including Starter. You do not need to upgrade or ask support to enable it — you only need to create an API key. 📍 Where to Find It Your API keys live in Settings → API Keys. 🛠️ Step-by-Step 1. Open Settings in the Search Atlas dashboard. 2. Select the API Keys tab. 3. Click Generate new key. 4. Copy the key and store it somewhere safe, such as your integration's settings or an environment variable. From the same API Keys tab you can also regenerate or revoke existing keys. When you regenerate a key, update it everywhere you use it. ✅ How to Confirm It Worked Make a request with your new key. A successful response means the key is active. If you get an authentication error, check that you copied the full key and that it has not been revoked or replaced by a newer one. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.