🔍 Overview
If you've noticed that your SEO scores or OTTO scores look different between the Classic Dashboard and the Agent Hub, you're not seeing a bug. These two views are built for different purposes and may display different values for the same site. This article explains what to do when you spot a discrepancy and which view to rely on.
🏗️ What Each View Is Designed For
Classic Dashboard is your site-level workspace. It gives you a detailed view of a single website's SEO health, OTTO activation status, and optimization progress for that specific domain.
Agent Hub is your portfolio-level command center. It is designed to help you monitor and manage multiple websites at a glance across your entire portfolio.
✅ Which View to Trust
When the scores shown in Classic Dashboard and Agent Hub do not match, use the following guidance:
- For site-specific decisions — such as checking OTTO task progress, reviewing optimization status, or diagnosing SEO issues on a single domain — rely on the Classic Dashboard. It reflects the most up-to-date data for that individual site.
- For portfolio-level monitoring — such as comparing relative performance across multiple sites or identifying which sites need attention — use Agent Hub. Treat its scores as directional indicators rather than precise per-site figures.
🔄 What to Do When You See a Discrepancy
- Open the affected site directly in Classic Dashboard to view its current SEO and OTTO scores.
- Compare those values against what Agent Hub is displaying for the same site.
- If Classic Dashboard shows the expected score and Agent Hub does not, wait and check Agent Hub again later — portfolio views may not reflect recent changes immediately.
- If Classic Dashboard itself is showing an unexpected score after a recent crawl or OTTO activation, allow time for the data processing cycle to complete, then reload the page.
- If the discrepancy persists in Classic Dashboard or you believe the score is incorrect, note the project/site name, the score values shown in each view, and the date and time you observed the issue, then contact support.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.