What This Article Covers
This guide addresses three common questions related to WordPress integration, CSS styling during sync, and Google Search Console connection stability. Each of these issues may require backend investigation, so the steps below explain what is happening and what information to have ready when contacting support.
WordPress Sync — Un-Syncing a Page
If you need to disconnect a specific page from WordPress sync so that future edits in Search Atlas no longer push to your live site, this typically requires backend investigation. WordPress sync behavior can vary depending on plugin version and site configuration, so our team will need to review your specific setup.
What to have ready when escalating:
- The project name and the specific page or article URL you want to un-sync.
- A description of what you expected versus what happened.
- The approximate time you noticed the sync issue.
Once a page is un-synced, the content already published on WordPress remains in place unless you manually delete it there. If sync is re-enabled later, Search Atlas may treat the page as a new deployment and overwrite the live WordPress version. Always review your content before re-syncing.
OTTO CSS — Why H1 Styling May Change After Sync
When Search Atlas deploys content to WordPress, it sends structured HTML including headings, paragraphs, and links. In some cases the H1 and other heading elements may appear differently on your live site after a sync. Search Atlas syncs heading text, body content, and links; it does not directly control your theme's CSS. The visual presentation depends on how your WordPress theme applies its own styling rules to those elements.
What you can check:
- Open the live WordPress page and inspect the H1 element using your browser's developer tools to see which CSS classes are applied.
- Compare the CSS classes on the synced heading to what your theme normally assigns (for example, entry-title or post-title).
- If the expected class is missing, you may be able to add it manually in the WordPress editor after sync, or ask your developer to add a CSS rule in your theme's stylesheet that targets the heading output.
If the issue persists or you suspect a duplicate H1 tag is being generated, escalate with a screenshot of the affected page, the article title in Search Atlas, and the live WordPress URL so the team can investigate.
Google Search Console — Reconnection Issues
If your Google Search Console connection has dropped or is showing a disconnection error, this may require backend attention to restore the integration.
What to have ready when escalating:
- Your Search Atlas project name.
- The Google Search Console property URL.
- The exact error message or status shown in the platform.
- The approximate time the disconnection occurred.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.