Overview
This article explains the current availability of payment plans for Canadian customers on annual Pro and Summit plans and what to expect when contacting support about this topic.
Canada Payment Plan Status
If you are a Canadian customer asking about financing your annual Pro or Summit plan, payment plan availability for Canada annual billing is a known topic that our support team handles directly. At this time, no self-serve option is confirmed to be available at checkout for Canadian customers.
Because the specifics of availability, timelines, and any account-level accommodations depend on factors our team reviews case by case, the most effective path is to escalate to a human teammate who can give you an accurate, up-to-date answer for your account.
How to Get a Definitive Answer
To get the most accurate information about payment plan availability for your Canadian account, please have the following ready before reaching out:
- Your account email address
- The specific plan you are interested in (Pro annual or Summit annual)
- Your billing country confirmation (Canada)
- Any previous communication you received regarding payment plan options
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.