## **Overview**

This article explains the current availability of payment plans for Canadian customers on annual Pro and Summit plans and what to expect when contacting support about this topic.

## **Canada Payment Plan Status**

If you are a Canadian customer asking about financing your annual Pro or Summit plan, payment plan availability for Canada annual billing is a known topic that our support team handles directly. At this time, no self-serve option is confirmed to be available at checkout for Canadian customers.

Because the specifics of availability, timelines, and any account-level accommodations depend on factors our team reviews case by case, the most effective path is to escalate to a human teammate who can give you an accurate, up-to-date answer for your account.

## **How to Get a Definitive Answer**

To get the most accurate information about payment plan availability for your Canadian account, please have the following ready before reaching out:

- Your account email address
- The specific plan you are interested in (Pro annual or Summit annual)
- Your billing country confirmation (Canada)
- Any previous communication you received regarding payment plan options

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.