🔧 Remove White Label Setup and Custom Domain

🧼 Remove Visible Branding Yourself

You can clear most White Label elements directly in the platform without contacting support.

1. Go to the apps-grid icon in the header → More Features → Agency Hub (Set up your Agency's White Label).
2. Open the White Label tab.
3. Click Remove next to your custom logo, favicon, and background image.
4. Clear the Custom OTTO Name field.
5. Clear the Tracking Label field.
6. Reset Brand Colors to defaults using the reset button next to each color picker.
7. Save your changes.

🌐 Request Custom Domain Removal

The custom domain involves backend infrastructure that our team must disable for you. DNS records you added will stop working once we remove the backend routing.

1. Open the chat widget in the bottom-right corner of the platform.
2. Type human teammate to connect with our team.
3. Request removal of your White Label custom domain.
4. Our specialized team will handle the backend disablement.

📋 What Happens After Removal

• Your reports and dashboards revert to Search Atlas branding.
• Custom domain URLs no longer resolve.
• OTTO pixel tracking uses the default Search Atlas domain.
• Client-facing links update automatically.

💡 Need Further Help?

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.