Overview
When you set up a white label dashboard in Search Atlas, your custom domain (for example, https://nexa-dashboard.growsmallbiz.io/) is designed exclusively for your clients — not for your own admin access. If visiting your white label URL redirects to a /register page, this is expected behavior, not an error. This article explains why it happens and walks you through the correct process for inviting clients and managing access.
Why Does the URL Redirect to /register?
Your white label domain is invitation-gated by design. This means:
- Clients who visit the URL without an active account are sent to /register so they can complete their registration after accepting your invitation.
- The platform does not display a public-facing login form on your white label domain by default — access is controlled entirely through the invitation workflow.
- This protects your client environment from unauthorized sign-ups and keeps your agency branding intact.
Once a client has registered through their invitation link, they can return to your white label URL and log in normally. The /register redirect will only appear to users who have not yet completed registration.
Admin Login vs. Client Login
It is important to understand that there are two separate login paths:
- Your admin login: Always use the main Search Atlas platform at dashboard.searchatlas.com (login/register) to access your agency account, manage settings, and send invitations.
- Your clients' login: Clients access the platform exclusively through your white label URL (for example, https://nexa-dashboard.growsmallbiz.io/) after completing their invitation-based registration.
Never use your white label URL to log in as an admin. Doing so will route you through the client registration flow, which is not intended for agency owners.
How to Invite Clients
To invite a client to your white label dashboard, log in to your Search Atlas account at dashboard.searchatlas.com (login/register) and navigate to the client management area of your account. From there, locate the option to invite or add a new client, enter the client's name and email address, and send the invitation. The exact button labels and navigation steps may vary depending on your account configuration — if you are unsure where to find the invitation feature, our support team can walk you through it directly.
Once you send the invitation, the client will receive an email containing a unique registration link tied to your white label domain. The invitation email reflects your agency branding, so clients will see your agency name — not Search Atlas — throughout the experience.
Expected Client Journey: From Invitation to Login
Here is what your client experiences after you send an invitation:
- The client receives a branded invitation email with a unique registration link.
- The client clicks the link, which directs them to your white label domain's /register page.
- The client completes registration by setting up their credentials.
- Once registered, the client can return to your white label URL at any time and log in normally.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.