This article helps you identify exactly which Brand Vault fields are still incomplete when your progress bar is stuck below 100%, even after you feel you've filled everything in. Small gaps — like a missing punctuation mark, an unsaved section, or an overlooked optional-looking field that is actually required — are the most common reasons the bar stalls.

📍 Where to Find It

Navigate to Brand Vault: click the apps-grid icon in the header → More Features → Brand Vault.

🛠️ Step-by-Step

1. Open Brand Vault using either method above and note the current percentage shown on the completion bar.
2. Scroll through every section from top to bottom. Brand Vault is divided into multiple sections (Brand Identity, Target Audience, Tone of Voice, Competitors, etc.). Do not skip sections that appear pre-filled — they may still be incomplete.
3. Look for any field highlighted in red, orange, or marked with a warning icon. These are the fields the system considers unfinished. Fill them in completely, including any character-minimum text fields.
4. Check multi-part fields carefully. Some fields require more than one input — for example, a field may ask for both a primary value and a supporting description. Filling only one part will not count the field as complete.
5. Save each section explicitly. After editing any section, click the Save (or equivalent confirm) button for that section before moving to the next. Navigating away without saving will not register your changes.
6. Re-open Brand Vault after saving all sections to allow the completion percentage to recalculate. Do not rely on the bar updating in real time while you are still editing.
7. If the bar is still below 100% after saving everything visible: clear your browser cache, do a hard refresh (Ctrl + Shift + R on Windows / Cmd + Shift + R on Mac), and reopen Brand Vault to rule out a display caching issue.

✅ How to Confirm It Worked

After saving all sections and refreshing the page, return to Brand Vault using either method above. The completion bar should now display 100%. If it shows a specific number below 100% (for example, 92%), that percentage directly reflects the proportion of required fields that are complete — use it as a signal that at least one section still has an unfilled or unsaved field. Scroll back through each section until you find the remaining gap and save it. Once the bar reads 100%, Brand Vault data is fully available for OTTO to use when generating SEO recommendations.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

Additional Notes

To help our team resolve this as quickly as possible, please have the following information ready: project/workspace name, description of the unclear status, steps already tried, and a screenshot of the current Brand Vault state. Open the chat widget and type 'human teammate' to reach support.