🔍 What the custom login domain does
A whitelabel custom domain, such as app.greendispensarymarketing.com, provides a branded entry point to your Search Atlas dashboard. It does not create a separate account or automatically allow public registration.
⚠️ Why you see “Invitation Required”
This message means registration on the custom domain is restricted to invited users. The domain is working as intended, but your user account has not been invited or linked to that branded workspace.
🚀 How to access the whitelabel dashboard
- Open the custom domain provided by your agency or account administrator.
- Use the email address associated with your Search Atlas user account.
- If you see Invitation Required, ask the workspace administrator to send an invitation to that email address.
- Open the invitation and complete the sign-in or account setup steps.
- After accepting the invitation, return to the custom domain and sign in there.
🔑 If you already have a Search Atlas account
Your existing Search Atlas login may not be enough to access a restricted whitelabel domain. The workspace administrator must still invite or provision your email address for that domain. Do not create a second account unless instructed, as this can place your work in a different profile.
🛠️ If the invitation does not work
- Confirm that you are using the same email address that received the invitation.
- Check your spam or junk folder for the invitation.
- Open the invitation in the same browser where you plan to use the dashboard.
- Ask the workspace administrator to resend the invitation or verify that your email was entered correctly.
- Make sure you are using the custom domain, not the standard Search Atlas dashboard address, when accessing the branded workspace.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and send your message. A member of our support team will reply in the chat.