Overview
The White Label feature lets agencies brand the Search Atlas platform with their own name, logo, domain, and client portal. All White Label articles are in the Account, Billing & Agency section under five White Label subcategories. Use this guide to find the right section without searching.
White Label Sections
White Label: Setup & Eligibility
Start here for first-time White Label setup or eligibility questions.
- Which plans include White Label
- How to enable White Label on an account
- Initial branding setup steps
- Common setup blockers
White Label: Branding, Logos & Reports
For questions about customizing the visual identity and client-facing reports.
- Uploading a logo and brand colors
- Customizing client report templates
- White-labeling PDF and report branding
- Changing or removing branding
White Label: DNS & Custom Domains
For questions about pointing a custom domain to the White Label portal.
- How to add a custom domain
- DNS records required (CNAME, A record)
- SSL certificate setup and propagation
- Common domain verification errors
White Label: Client Portal & Access
For questions about the client-facing portal and client logins.
- How clients log in to the White Label portal
- Setting client permissions and access levels
- Sending invitations to clients
- What clients can and cannot see
White Label: Pricing & Other
For billing questions specific to White Label and miscellaneous topics.
- White Label add-on pricing by plan
- Removing or cancelling the White Label add-on
- Other White Label questions not covered above
Quick Reference
| Customer Question | Section |
|---|---|
| Does my plan include White Label? | White Label: Setup & Eligibility |
| How do I set up my logo and colors? | White Label: Branding, Logos & Reports |
| How do I add a custom domain? | White Label: DNS & Custom Domains |
| How does my client log in? | White Label: Client Portal & Access |
| What does White Label cost? Can I cancel it? | White Label: Pricing & Other |
Contact Support
If a White Label issue is not resolved after checking the relevant section, escalate via the live chat widget inside Search Atlas. Mention which section you checked and what the customer is trying to accomplish.