Clicking the individual Show button next to a keyword in the Search Intent column triggers a "Something went wrong" error and no data loads. This is a known bug — the bulk Show Search Intent button is fully functional and returns the same data. A fix is built and awaiting production deployment.
🛠️ Workaround: Use the Bulk Show Search Intent Button
Select one or more keywords, then click Show Search Intent in the toolbar — it loads the same data at the same detail level as the individual button.
- Open Keyword Research in Search Atlas.
- Check the checkbox next to each keyword you want search intent data for. To select all at once, use the header checkbox.
- Click Show Search Intent in the list view toolbar.
- Search intent data loads successfully for all selected keywords.
To review intent for a single keyword, select just that one keyword before clicking Show Search Intent — it works identically to the individual button.
If the bulk button also returns an error, contact our support team so we can investigate your specific account.
🔍 What's Happening
The issue is isolated to the per-row Show button in the Search Intent column. The bulk Show Search Intent button uses a separate endpoint and is not affected.
This bug affects all plans that include Search Intent access equally — it is not a quota cap or plan-level limitation. If your plan normally includes Search Intent, you are impacted regardless of workspace type or usage tier.
Common symptoms reported by affected users:
- "I click Show next to a keyword and it just says 'Something went wrong' — it used to work fine."
- "None of my keywords are loading search intent. Is the tool down?"
- "I've tried refreshing and clearing cache but the Show button keeps erroring out on every keyword."
📡 Engineering Status
The engineering team identified and resolved this issue internally. The fix is staged and awaiting production deployment — no action is required on your end.
This error is not a billing or account-level restriction. It affects all accounts equally and is unrelated to plan type or usage limits.
📞 When to Contact Support
The bulk Show Search Intent workaround resolves this for the vast majority of users. Open a support conversation if:
- The bulk Show Search Intent button also returns an error
- Search intent data loads but appears incomplete or incorrect
- You are unable to select keywords or the toolbar button does not appear
🎯 Use the bulk Show Search Intent button for uninterrupted access to your search intent data. This article will be updated once the fix is confirmed in production — contact our support team if the workaround doesn't fully cover your workflow.