Clicking the individual **Show** button next to a keyword in the **Search Intent** column triggers a **"Something went wrong"** error and no data loads. This is a known bug — the bulk **Show Search Intent** button is fully functional and returns the same data. A fix is built and awaiting production deployment.

## 🛠️ Workaround: Use the Bulk Show Search Intent Button

Select one or more keywords, then click **Show Search Intent** in the toolbar — it loads the same data at the same detail level as the individual button.

1. Open **Keyword Research** in Search Atlas.
2. Check the checkbox next to each keyword you want search intent data for. To select all at once, use the header checkbox.
3. Click **Show Search Intent** in the list view toolbar.
4. Search intent data loads successfully for all selected keywords.

To review intent for a single keyword, select just that one keyword before clicking **Show Search Intent** — it works identically to the individual button.

If the bulk button also returns an error, contact our support team so we can investigate your specific account.

## 🔍 What's Happening

The issue is isolated to the **per-row Show button** in the Search Intent column. The bulk **Show Search Intent** button uses a separate endpoint and is **not affected**.

This bug affects all plans that include Search Intent access equally — it is not a quota cap or plan-level limitation. If your plan normally includes Search Intent, you are impacted regardless of workspace type or usage tier.

Common symptoms reported by affected users:

- "I click Show next to a keyword and it just says 'Something went wrong' — it used to work fine."
- "None of my keywords are loading search intent. Is the tool down?"
- "I've tried refreshing and clearing cache but the Show button keeps erroring out on every keyword."

## 📡 Engineering Status

The engineering team identified and resolved this issue internally. The fix is staged and awaiting production deployment — no action is required on your end.

This error is not a billing or account-level restriction. It affects all accounts equally and is unrelated to plan type or usage limits.

## 📞 When to Contact Support

The bulk **Show Search Intent** workaround resolves this for the vast majority of users. Open a support conversation if:

- The bulk **Show Search Intent** button also returns an error
- Search intent data loads but appears incomplete or incorrect
- You are unable to select keywords or the toolbar button does not appear

**🎯 Use the bulk Show Search Intent button for uninterrupted access to your search intent data. This article will be updated once the fix is confirmed in production — contact our support team if the workaround doesn't fully cover your workflow.**