🔧 Fix OTTO SEO Tag Detection and Invoice Emails

🧭 Overview

This article covers two common questions in one place: why OTTO SEO may fail to detect its tag on your website, and how to configure automatic monthly invoice emails. Both are straightforward to resolve once you know where to look.

🏷️ Why OTTO SEO Is Not Detecting the Tag

If OTTO SEO cannot verify its tag on your website, the most common cause is a Content Security Policy (CSP) blocking the tag from loading or being recognised. A CSP is a security header that controls which external scripts and resources a browser is allowed to execute on your site.

To access OTTO SEO, go to the left sidebar and select OTTO SEO → SEO Automation (URL: /seo-automation-v3). From there you can view your tag status and troubleshoot detection issues.

🔍 How to Confirm a CSP Is the Problem

1. Open your website in Google Chrome.
2. Right-click anywhere on the page and select Inspect.
3. Click the Console tab.
4. Reload the page and look for error messages that include the words Content Security Policy or CSP.
5. If you see a CSP error referencing the Search Atlas or OTTO SEO script domain, your policy is blocking the tag.

✅ How to Fix the CSP Block

You need to add the Search Atlas script domain to your site's CSP allowlist. The exact steps depend on how your CSP is set — it may be configured in your web server settings, a plugin, a CDN such as Cloudflare, or directly in your site's code.

1. Locate where your CSP header is defined (server config, .htaccess, CDN dashboard, or a security plugin).
2. Find the script-src directive in your policy.
3. Add the OTTO SEO script domain to that directive. If you are unsure of the exact domain to whitelist, open the chat widget in the bottom-right corner of the platform and type human teammate — our team will provide the correct domain for your account.
4. Save your changes and clear any server or CDN cache.
5. Return to OTTO SEO in Search Atlas and click Verify Tag to confirm detection is successful.

If your site is managed by a developer or a hosting provider, share these instructions with them so they can update the CSP on your behalf.

📬 How to Set Up Automatic Monthly Invoice Emails

Search Atlas can automatically send your invoices by email each billing cycle so you never have to download them manually. Follow the steps below to configure this.

1. Click your account avatar or initials in the top-right corner of the platform.
2. Select Billing or Billing & Subscription from the dropdown menu.
3. Navigate to Billing → Invoices (Invoices page).
4. Enter the email address (or addresses) where invoices should be delivered each month.
5. Toggle on Send invoice by email or Automatic invoice delivery if the option is present.
6. Click Save to confirm your settings.

Once saved, a PDF invoice will be emailed to the specified address automatically after each successful monthly charge. You can add multiple email addresses — useful if your finance team needs a copy alongside your primary account owner.

💡 Tips for Managing Billing Emails

• Use a shared inbox: Adding a finance or accounts-payable email address ensures invoices reach the right person even if team members change.
• Check your spam folder: The first automated invoice email may be filtered. Mark it as safe to avoid future delivery issues.
• Download past invoices: Historical invoices are always available in the Billing section of your account if you need to retrieve them manually.

🆘 Still Need Help?

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.