🔍 How to Navigate to Your Site Audits
Your site audits are stored under the Site Metrics (Site Explorer) section of the platform. Follow these steps to find them:
- Log in to your Search Atlas account.
- In the left sidebar, click Site Metrics (Site Explorer).
- Your list of site audits and related reports will appear in this section.
From Site Metrics (Site Explorer) you can also access sub-tools including Keyword Magic, Rank Tracker, and Keyword Gap — all available directly from the left sidebar under Site Metrics (Site Explorer).
🏷️ How to Apply a Promo Code
If you have a promo code, you can apply it from your account billing settings. Here is how:
- Click your account avatar or name in the top-right corner of the platform.
- Select Billing from the dropdown menu (page title: "Billing").
- Look for the Promo Code or Coupon field on the billing page.
- Enter your code exactly as provided — promo codes are case-sensitive.
- Click Apply and confirm the discount is reflected before completing any payment.
Important: Promo codes must be applied before a payment is processed. They cannot be applied retroactively to past charges. If your code is not being accepted, double-check for extra spaces or typos.
📁 Why Do I Have Saved Projects I Did Not Create?
It is common to see pre-saved or example projects in your account, especially on new or trial accounts. Here are the most likely reasons:
- Demo or starter projects: Search Atlas may pre-populate your account with sample projects so you can explore the platform immediately without setting everything up from scratch.
- Workspace or team sharing: If your account is part of a shared workspace or was set up by an agency or team administrator, other members may have created projects that are visible to everyone in the workspace.
- Previous account activity: If your account email was used in the past — for example, during a trial — any previously saved projects may still be attached to your account.
If you see projects that should not be there or that you want to remove, you can delete them from within the relevant tool. Simply open the project and look for a Delete or Remove option, usually accessible via a settings icon or three-dot menu.
⚙️ General Account Management Tips
Keeping your account organised helps you get the most out of Search Atlas. Here are a few best practices:
- Regularly review your saved projects and delete any that are no longer relevant to keep your workspace clean.
- Check your subscription plan under Billing to make sure it matches your current needs.
- If you manage multiple websites, use clear and consistent project naming so audits and reports are easy to identify.
- Team admins can manage user permissions and shared projects from the account settings area.
💬 Need More Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.