🔍 Overview
OTTO SEO can automatically apply on-page optimisations to your website. If you want to stop OTTO from making further changes — without losing the work already done — this article explains what to have ready when you contact our team for hands-on help.
📋 What to Have Ready Before Contacting Support
Stopping OTTO from making further changes to your site requires assistance from our support team, who can identify the correct setting or action for your specific project configuration. To help them resolve this as quickly as possible, please have the following ready when you reach out:
- Your OTTO SEO project name or the domain it is connected to
- A description of the changes OTTO is making that you want to stop
- Any steps you have already tried
- The date and time you first noticed the unwanted changes
💡 What Happens to Existing Work?
Pausing or disabling OTTO activity does not remove optimisations that have already been applied or saved. Your existing project data and optimisations are preserved regardless of how OTTO activity is stopped.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.