🔍 Overview
When you publish content from Content Genius to a Wix-connected site, you may notice rendering issues that affect how your page appears in search results and on the live site. This article explains what is known about these defects and what to expect while our team works on a resolution.
⚠️ Known Issues Affecting Wix Integrations
Our engineering team has confirmed defects related to how Content Genius syncs post content to Wix, specifically affecting how titles, headings, and image metadata are rendered after publishing. The affected areas include post-render title output and image metadata such as the featured image and associated metadata fields. These issues are actively tracked in our development backlog and are being worked on in priority order.
✅ What You Can Do Right Now
Because these defects occur at the platform integration level, there is no self-serve fix that fully resolves the underlying sync behavior. However, you can take the following steps to mitigate the impact while a fix is in progress:
- After syncing from Content Genius, manually review the affected post directly in your Wix site editor and check that headings, titles, and image metadata appear as expected.
- If you notice incorrect values, manually update those fields within Wix to reflect your intended content until the sync defect is resolved at the platform level.
- Note the specific post URL, the exact fields affected, and any error messages or unexpected output you observe, so you can share these details if escalation is needed.
📋 When Contacting Support
To help our team investigate and prioritize your case, please have the following ready:
- Your project or site name in Search Atlas
- The URL of the affected Wix page or post
- A description of which fields are incorrect (e.g. title, heading structure, featured image, metadata)
- Any screenshots showing the issue on the live page
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.