What Does "Disengaged" Mean?

When OTTO SEO is disengaged, the AI pauses all automation and you lose the ability to approve, apply, or interact with any recommended changes. This is a manual state — nothing is broken. You simply need to re-engage OTTO to restore full functionality.

How to Re-Engage OTTO SEO

To re-engage OTTO SEO, navigate to OTTO SEO → All Sites (SEO Automation) and look for the option to engage or activate OTTO for your project. Once you trigger the re-engagement action, OTTO SEO should return to an active state and your controls for approving and applying changes will become available again.

If you are unsure where to find the re-engagement option, or if the option does not appear to be available in your account, please reach out to our support team directly — they can guide you through the exact steps for your account configuration.

What to Have Ready When Escalating

If re-engagement does not work or the option is not visible, please have the following information ready before contacting support:

• The name of the OTTO project that is showing as disengaged
• Your account or workspace name
• A description of what you see on screen (e.g., whether any engage/activate button is visible)
• Any error messages displayed
• The approximate time you first noticed the disengaged status

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.