This article explains a known bug with the platform filter in the AI Visibility Topics & Queries area, what caused it, and what you should know now that it has been resolved.
What Was the Issue?
A bug existed where changing a platform filter inside a Topic or Query drawer in the AI Visibility Topics & Queries area caused that filter change to apply beyond the drawer — unexpectedly affecting the broader Topics & Queries view. This could result in the main Topics & Queries list reflecting a platform selected only inside a drawer, leading to confusing or inaccurate data in your project.
Is This Affecting Me?
If you noticed that switching the platform filter inside a Topic or Query drawer caused your main Topics & Queries view to change unexpectedly, this bug was likely the cause. Common signs include:
- The platform shown in the main Topics & Queries list changing after you closed a drawer
- Data in the main view appearing to reflect a different platform than the one you selected at the top level
- Filter state feeling inconsistent between the drawer and the broader view
This bug has been resolved in a backend fix. No action is required on your end.
How the Platform Filter in AI Visibility Should Work
The intended behavior is that platform filter changes made inside a Topic or Query drawer should only affect data within that drawer and should not carry over to or alter the broader Topics & Queries view. Now that the fix is live, the main Topics & Queries list should remain unaffected when you switch platforms inside a drawer.
What to Do If You Still See Unexpected Filter Behavior
If you are still experiencing platform filter issues in AI Visibility Topics & Queries after this fix, please escalate to our team. To help us investigate as quickly as possible, have the following ready before reaching out:
- Your project name
- A description of the unexpected filter behavior you are seeing
- The approximate date and time the issue occurred
- Any screenshots that illustrate the filter state before and after the unexpected change
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.