Overview
Website Studio's AI agent has experienced several bugs that caused section creation to fail, blog posts to be misclassified, image overlays to persist despite removal requests, and content to be lost during reverts. This article explains what happened and what steps you can take if you are still experiencing issues.
What Was Causing These Errors
Engineering investigated and identified several underlying issues in the Website Studio AI agent related to:
- Section and page creation failures: The AI agent encountered errors when attempting to create sections or pages.
- Blog misclassification: When asked to create a standalone page, the agent may have incorrectly handled the request, resulting in no page being created.
- Overlay persistence: Gradient or image overlays persisted in projects even after users instructed the AI agent to remove them.
- Project restoration: Content was lost or projects reached an unrecoverable state in some cases.
If you are currently experiencing any of these issues, follow the steps below based on your situation. If the steps do not resolve your issue, please contact our support team so we can investigate the specific state of your account and project.
What You Should Do Now
If you were affected by any of these bugs, follow the steps below based on your situation.
Restore a Project
If content was lost or your project reached an unrecoverable state, try the following steps to recover your work:
- Open Website Studio and navigate to the affected project.
- Look for a version history or restore option within the project settings to revert to a previous saved state.
- If you previously downloaded a backup file of your project, use that file to re-import or restore the project directly in Website Studio.
- If no prior backup or version history is available, document your project name and the approximate date when the content was last correct, then contact our support team with those details so our team can review what recovery options are available for your account.
Gradient Overlays That Cannot Be Removed
If your Website Studio project has a gradient or image overlay that persists even after instructing the AI agent to remove it, try the following steps before contacting support:
- Open the affected page in Website Studio's editor.
- Select the section or element that contains the persistent overlay.
- Use the manual style or design controls in the editor panel to locate the overlay or background settings and remove or disable the gradient or image overlay directly, without relying on the AI agent.
- Save your project after making the change and preview the page to confirm the overlay has been removed.
If you are unable to remove the overlay through the editor controls, please be aware that complete removal of certain gradient overlays may not be possible through the AI agent alone. This is a known limitation that our team has confirmed. In that case, reach out to our support team with your project details and a description of the affected section so our team can review your case and discuss next steps.
Retry Actions That Previously Failed
If you experienced errors with section creation, page creation, or blog creation, follow these steps:
- Refresh your browser and reopen the affected project in Website Studio.
- Retry the action that previously failed — for example, ask the AI agent again to create the section, page, or blog post using a clear and specific prompt.
- If the AI agent misclassified a blog creation as a page (or vice versa), try rephrasing your request to explicitly specify the content type you want created (e.g., "Create a new standalone page" or "Create a new blog post").
- If the action fails again, note the exact error message or behavior you observe, then contact our support team with a description of the specific action that failed and your project details so we can investigate further.
If you have followed the steps above and are still experiencing issues, please contact our support team with your project name, account details, and a description of the problem.