🔍 Overview
Website Studio lets you build, edit, and publish web pages directly inside Search Atlas. This article covers the most common issues customers encounter — including coming soon page problems, the AI not understanding your intent, and recurring account-related errors — and explains how to resolve them step by step.
🚀 Getting Started: Navigating to Website Studio
Before troubleshooting, make sure you are in the right place:
- Log in to your Search Atlas account.
- Click Website Studio in the left sidebar.
- The URL should show /website-studio.
From here you can generate PPC landing pages, clone existing pages, build a local website, import a project, or create a brand vault.
📄 Fixing Coming Soon Page Issues
If your coming soon page is not displaying correctly, is showing blank content, or was published but still appears broken, follow these steps:
- Re-open the page in Website Studio. Navigate to Website Studio → /website-studio and locate your coming soon page in the project list.
- Check the publish status. A known issue caused some pages synced to WordPress to publish as blank. If your page is blank after publishing, unpublish it, make a small edit (such as adding a space and removing it), then republish.
- Re-publish the page. Click the publish button and wait for a confirmation message. If no confirmation appears, refresh the page and check your WordPress dashboard to confirm the content arrived correctly.
- Clear your browser cache. After publishing, clear your cache and reload the live URL to confirm the correct version is showing.
- Try a different browser. If the page still looks wrong, open it in an incognito window or a different browser to rule out a local cache issue.
🤖 When Website Studio AI Does Not Understand Your Request
The AI assistant inside Website Studio interprets your prompts to build or modify pages. If it is not producing what you expect, try the following:
- Be specific with your prompt. Instead of saying "make it look better," describe exactly what you need — for example, "Add a centered headline that says Coming Soon, a countdown timer, and an email sign-up form below."
- Break large requests into smaller steps. If you ask for many changes at once, the AI may misinterpret part of the request. Submit one change at a time and confirm the result before continuing.
- Reload and try again. A known issue caused multiple duplicate prompts to appear after the AI agent created or modified a page. If you see repeated prompt bubbles, refresh the page and re-enter your last request once.
- Use the undo option. If the AI applies a change you did not want, use the undo control to revert and rephrase your prompt.
- Start from a template. If the AI continues to misunderstand a complex layout, try generating the page from a preset option such as Generate PPC Landing Page or Build a Local Website and then ask the AI to adjust specific sections.
⚙️ Resolving Recurring Account Issues
If you are experiencing repeated errors across sessions — such as features not loading, panels not appearing, or actions silently failing — follow these steps:
- Log out and log back in. Go to your account menu in the top-right corner, select Log Out, then sign back in. This refreshes your session and clears temporary errors.
- Check your subscription plan. Some Website Studio features are only available on certain plans. If a panel or action is missing, verify that your plan includes Website Studio access.
- Clear cookies and site data. In your browser settings, clear cookies for app.searchatlas.com and reload the platform.
- Try a different browser or device. This helps confirm whether the issue is browser-specific.
- Check for ongoing platform updates. Occasionally, features may be temporarily unavailable during a deployment. Wait a few minutes and try again.
💡 Tips for a Smoother Website Studio Experience
- Always save your work before switching between projects or navigating away from the editor.
- If you are cloning an existing page, note that the Clone Page action is being expanded — if it is not visible in your current view, use the main Clone an Existing Page option from the Website Studio home screen.
- When syncing pages to WordPress, confirm your WordPress credentials and connection are active under your project settings before publishing.
- Use the Brand Vault to store your colours, fonts, and logo so the AI can apply consistent branding automatically.
🆘 Still Having Trouble?
If the steps above did not resolve your issue, our team is ready to help. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.