## **🔍 Overview**

Website Studio lets you build, edit, and publish web pages directly inside Search Atlas. This article covers the most common issues customers encounter — including coming soon page problems, the AI not understanding your intent, and recurring account-related errors — and explains how to resolve them step by step.

## **🚀 Getting Started: Navigating to Website Studio**

Before troubleshooting, make sure you are in the right place:

1. Log in to your Search Atlas account.
2. Click **Website Studio** in the left sidebar.
3. The URL should show **/website-studio**.

From here you can generate PPC landing pages, clone existing pages, build a local website, import a project, or create a brand vault.

## **📄 Fixing Coming Soon Page Issues**

If your coming soon page is not displaying correctly, is showing blank content, or was published but still appears broken, follow these steps:

1. **Re-open the page in Website Studio.** Navigate to **Website Studio → /website-studio** and locate your coming soon page in the project list.
2. **Check the publish status.** A known issue caused some pages synced to WordPress to publish as blank. If your page is blank after publishing, unpublish it, make a small edit (such as adding a space and removing it), then republish.
3. **Re-publish the page.** Click the publish button and wait for a confirmation message. If no confirmation appears, refresh the page and check your WordPress dashboard to confirm the content arrived correctly.
4. **Clear your browser cache.** After publishing, clear your cache and reload the live URL to confirm the correct version is showing.
5. **Try a different browser.** If the page still looks wrong, open it in an incognito window or a different browser to rule out a local cache issue.

## **🤖 When Website Studio AI Does Not Understand Your Request**

The AI assistant inside Website Studio interprets your prompts to build or modify pages. If it is not producing what you expect, try the following:

- **Be specific with your prompt.** Instead of saying "make it look better," describe exactly what you need — for example, "Add a centered headline that says Coming Soon, a countdown timer, and an email sign-up form below."
- **Break large requests into smaller steps.** If you ask for many changes at once, the AI may misinterpret part of the request. Submit one change at a time and confirm the result before continuing.
- **Reload and try again.** A known issue caused multiple duplicate prompts to appear after the AI agent created or modified a page. If you see repeated prompt bubbles, refresh the page and re-enter your last request once.
- **Use the undo option.** If the AI applies a change you did not want, use the undo control to revert and rephrase your prompt.
- **Start from a template.** If the AI continues to misunderstand a complex layout, try generating the page from a preset option such as **Generate PPC Landing Page** or **Build a Local Website** and then ask the AI to adjust specific sections.

## **⚙️ Resolving Recurring Account Issues**

If you are experiencing repeated errors across sessions — such as features not loading, panels not appearing, or actions silently failing — follow these steps:

1. **Log out and log back in.** Go to your account menu in the top-right corner, select **Log Out**, then sign back in. This refreshes your session and clears temporary errors.
2. **Check your subscription plan.** Some Website Studio features are only available on certain plans. If a panel or action is missing, verify that your plan includes Website Studio access.
3. **Clear cookies and site data.** In your browser settings, clear cookies for **app.searchatlas.com** and reload the platform.
4. **Try a different browser or device.** This helps confirm whether the issue is browser-specific.
5. **Check for ongoing platform updates.** Occasionally, features may be temporarily unavailable during a deployment. Wait a few minutes and try again.

## **💡 Tips for a Smoother Website Studio Experience**

- Always save your work before switching between projects or navigating away from the editor.
- If you are cloning an existing page, note that the **Clone Page** action is being expanded — if it is not visible in your current view, use the main **Clone an Existing Page** option from the Website Studio home screen.
- When syncing pages to WordPress, confirm your WordPress credentials and connection are active under your project settings before publishing.
- Use the **Brand Vault** to store your colours, fonts, and logo so the AI can apply consistent branding automatically.

## **🆘 Still Having Trouble?**

If the steps above did not resolve your issue, our team is ready to help. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.