🔍 Why visitors see a login page
A public lead capture widget should let visitors view the form without creating an account or signing in to your whitelabel dashboard. If the widget opens a dashboard URL and displays “Invitation Required,” the snippet is likely using a dashboard link instead of the published lead capture widget URL.
⚙️ Check your widget settings
- Sign in to your Search Atlas platform.
- Open the relevant agency or whitelabel settings.
- Locate the lead capture widget for the audit or service you want to share.
- Confirm the widget is enabled and configured for public access.
- Save or publish the settings.
📋 Copy the public embed code
After publishing the widget, copy the embed snippet provided in the widget settings. Add this code to the page where you want leads to see the form. Do not copy a dashboard URL manually or replace the widget source with a whitelabel dashboard address.
🧪 Test the public experience
- Open the page in a private or incognito browser window.
- Test it while logged out of Search Atlas and your whitelabel dashboard.
- Confirm the form loads without showing a login screen or “Invitation Required” message.
- Submit a test entry and verify that the lead appears in the expected agency location.
🚧 If the widget still requires login
Check that you are using the latest embed code after saving the settings. Also verify that the widget is installed on the correct published page and that your whitelabel domain is configured correctly. If the snippet still redirects to the dashboard or falls back to a Search Atlas domain, the public widget may not yet be enabled for that account or widget type.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.