🗺️ Overview
When adding a new OTTO site or connecting a Google Search Console (GSC) property, you may encounter two separate errors that appear around the same time:
- Address Country field error — a character limit or formatting validation issue during site setup
- GBP token expiration error — a Google Business Profile authentication failure that blocks GSC property connection
These are two distinct problems with different causes and fixes. This article walks you through resolving both.
🏳️ Fix 1: Address Country Field Validation Error
The Address Country field has a strict character limit and formatting requirement. If the field is not highlighted automatically, the error is still present and will block you from saving.
- During OTTO site setup, scroll to the Address Country field.
- Check that the value entered is a valid two-letter ISO country code (for example, US, GB, AU). Do not enter the full country name.
- Delete any extra spaces or special characters from the field.
- If the field appears empty or unchanged, click into it, clear the content completely, and re-enter the correct two-letter code.
- Save the form again. The validation error should no longer appear.
If the error persists after correcting the country code, try refreshing the page and re-entering your site details from the beginning before saving.
🔑 Fix 2: GBP Token Expiration Error When Adding a GSC Property
A GBP token expiration error means the OAuth connection between Search Atlas and your Google account has expired or been revoked. This prevents Search Atlas from verifying your ownership of Google Search Console properties.
Follow these steps to re-authenticate and restore the connection:
- In the left sidebar, click Local → GBP Projects to go to your GBP projects (
/gbp-galactic/gbp-projects). - Locate the Google Business Profile project associated with the GSC property you are trying to add.
- Look for a Reconnect or Re-authenticate button next to the project. Click it.
- A Google sign-in window will open. Sign in with the Google account that owns or has access to the GSC property. Make sure you select the correct account if you manage multiple Google accounts.
- Grant all requested permissions when prompted. Skipping any permission will cause the token to fail again.
- Once authentication is complete, return to your OTTO site setup and attempt to add the GSC property again.
If you do not see a Reconnect option, disconnect the GBP project entirely and reconnect it from scratch using the same Google account.
⚠️ Common Reasons the Token Expires
- You changed your Google account password after the initial connection was made.
- You revoked Search Atlas access in your Google account's security settings.
- The OAuth token exceeded Google's inactivity expiration period (typically six months without use).
- You connected using a different Google account than the one that owns the GSC property.
✅ Confirm the GSC Property Is Added Successfully
- After re-authenticating, navigate back to your OTTO site setup.
- Select the GSC property from the dropdown list. If it now appears, the token issue is resolved.
- Save the site. Verify that the property is linked by checking for GSC data populating in your site dashboard within 24 hours.
If the GSC property does not appear in the dropdown even after re-authenticating, confirm that the Google account you used has Owner or Full User permissions on that property inside Google Search Console directly. Restricted User access is not sufficient for connection.
🔄 If Both Errors Appear at the Same Time
Resolve the Address Country field error first, then tackle the GBP token expiration. Attempting to connect a GSC property while the site form still has validation errors can cause both processes to fail in a way that makes it difficult to tell which error is blocking you. Fix them in sequence for the clearest outcome.
💬 Still Need Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.