When you ask the AI Agent to build a website, it should open Website Studio automatically. In some cases, the agent opens Cloud Stack instead — or skips the action entirely when your request is phrased in past tense.
⚙️ Why the AI Agent Selects the Wrong Tool
The AI Agent Orchestrator reads the phrasing of your request to decide which tool to open. Two patterns trigger incorrect routing:
- Cloud Stack opens instead of Website Studio: Certain keyword combinations in your prompt match the Cloud Stack routing rule before the Website Studio rule is evaluated.
- No action is taken: Past-tense phrasing — for example, "I built a website" or "I was creating a site" — signals to the agent that the task is already complete, so it skips launching any tool.
💡 How to Phrase Website Building Requests Correctly
Use present-tense, action-oriented language so the AI Agent routes to Website Studio.
- Use: "Build a new website" or "Create a website"
- Use: "Open Website Studio" or "Start a new site in Website Studio"
- Avoid: "I built a website" or "I was building a site" — past tense causes the agent to treat the task as done
- Avoid: vague phrases like "work on my site" without specifying the action you want taken
Naming the tool explicitly — for example, "Use Website Studio to create a site" — ensures correct routing regardless of other wording in your message.
🛠️ What to Do If Cloud Stack Opens Instead of Website Studio
- Close or dismiss the Cloud Stack panel that opened.
- Return to the AI Agent chat.
- Re-enter your request using present-tense phrasing — for example: "Build a new website in Website Studio."
Website Studio will open on your next prompt and you can begin building immediately.
⚠️ Known Issue Status
This routing behavior has been identified and resolved by the Search Atlas engineering team. If you are still seeing Cloud Stack open for website building requests after rephrasing your prompt, contact Search Atlas support so the team can investigate your specific account.
🎯 You now know why the AI Agent may open Cloud Stack instead of Website Studio and how present-tense phrasing gets you to the right tool every time. If the issue persists after rephrasing, reach out to Search Atlas support for hands-on assistance.