🗂️ Overview
This article covers two common questions about Website Studio: how uploading an HTML file affects your project pages, and why the AI agent sometimes rewrites content or skips specific instructions. If you are experiencing unexpected behavior in either of these areas, please reach out to our support team so we can investigate your specific case.
📄 HTML File Uploads: Which Pages Are Affected?
When you upload an HTML file to a specific page inside your Website Studio project, the upload is scoped to the individual page you have selected. If you are seeing changes appear on pages you did not intend to modify, our team will need to review your project to identify the cause.
When contacting support about an unexpected upload result, please have the following ready:
- Your project name and the specific page you uploaded the HTML file to.
- A description of which other pages were affected and how.
- The approximate time the upload occurred.
- A copy or description of any prompts that were active at the same time as the upload.
⚠️ AI Agent Rewriting Content or Ignoring Prompts
If the AI agent is rewriting sections of your page content unexpectedly or not executing your instructions as written, this is a known area of investigation. The behavior can vary depending on how prompts are structured and what changes are being requested.
General guidance that may help while we investigate:
- Try breaking large or complex editing tasks into smaller, focused prompts submitted one at a time.
- Avoid combining many unrelated instructions in a single prompt.
- Review the results after each prompt before sending the next set of edits.
If the issue persists, please escalate to our support team with the following information ready:
- Your project name and the specific page or pages where the behavior occurred.
- The exact prompt or prompts you submitted.
- A description of what you expected to happen versus what the AI agent actually did.
- The timestamp of the editing session.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.