📋 Overview
Search Atlas plans include a set of credits (also called quotas) that refresh on a recurring schedule. Understanding when your credits expire and how renewal dates work helps you plan your usage and avoid running out mid-cycle. This article explains how credit validity periods and renewal dates generally work across plan types.
🗓️ How Credit Validity Works
Your credits are tied to your billing cycle. Each time your cycle renews, your credit quota resets — unused credits from the previous period do not carry over to the next cycle.
- Monthly plans: Credits reset every month on your billing date.
- Annual plans: Credits reset every month on your monthly quota-reset date, even though your plan itself renews once per year.
This means that even on an annual plan, you receive a fresh batch of credits each month — you do not have to wait a full year for your quota to replenish.
🔍 Annual Plans — Plan Renewal vs. Monthly Quota Reset
If you are on an annual plan, there are two distinct dates to be aware of:
- Plan renewal date: The date your annual subscription renews and you are billed for the next year.
- Monthly quota-reset date: The date each month when your credit quota refreshes. This is the date that matters for day-to-day credit availability.
If you are unsure which date applies to your credits or notice an unexpected date displayed in your account, our support team can confirm the correct quota-reset date for your specific plan.
📅 Credit Validity by Cycle
Regardless of plan type, credits issued for a given billing month are valid for that month only. Once your quota-reset date passes, the previous month's unused credits expire and a new batch is issued for the next cycle. Credits do not roll over between cycles.
📊 Checking Your Renewal and Reset Dates
To review your current credit balance and plan dates, log in to Search Atlas and click your avatar in the top-right, then select Billing. If the date shown does not match what you expect — for example, if it appears to show an annual renewal date rather than your monthly reset date — please contact our support team with your account details so we can clarify the correct dates for your plan.
When contacting support, please have the following ready:
- Your Search Atlas account email or project name
- The date currently displayed in your account for credit reset or renewal
- Your plan type (monthly or annual) and any active add-ons
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.