🗺️ Overview
Your Search Atlas Pro plan supports multiple domains, making it ideal for agencies, resellers, and users managing more than one website. This article explains how to add an extra domain, how credits are applied, and what to do if you run into issues during the process.
✅ Before You Begin
Before adding a new domain, confirm the following:
- You are on an active Pro plan.
- You have available domain slots or credits in your account.
- The domain you want to add is accessible and not currently undergoing DNS changes.
- You have admin-level access to your Search Atlas account.
➕ How to Add an Additional Domain
- Log in to your Search Atlas account.
- Navigate to Settings from the main menu.
- Select Domains or Projects, depending on your account view.
- Click Add Domain or New Project.
- Enter the full domain URL (e.g., https://yourdomain.com).
- Follow the on-screen prompts to complete setup, including any DNS verification steps if required.
- Wait for the domain to finish propagating — this can take a few minutes. Do not close the tab during this process.
Once propagation is complete, your new domain will appear in your project list and be ready to use.
💳 Understanding Credit Usage and Reseller Pricing
Adding an extra domain on the Pro plan uses credits from your account balance. Here is how credits work:
- Each additional domain consumes a set number of credits based on your current plan tier.
- If you are using Search Atlas for reseller or agency purposes, domain costs may be calculated differently depending on your pricing arrangement.
- Credits are deducted automatically when the domain is successfully added and activated.
- You can review your remaining credits at any time under Settings > Billing or Settings > Usage.
If you need to discuss custom reseller pricing or bulk domain additions, connect with our team through the live chat widget for personalised guidance.
⚠️ Troubleshooting Common Issues
If you encounter a problem while adding your domain, refer to the scenarios below:
- Domain stuck in propagation: If your project is not loading after adding a domain, wait up to 10 minutes and then refresh the page. If the issue persists, contact support.
- Unexpected error on plan page: If you see an error when navigating to your plan or trying to add a domain, try clearing your browser cache and reloading the page. If the error continues, our team can resolve this quickly.
- Not enough credits: If you do not have enough credits to add a domain, go to Settings > Billing to top up your balance or upgrade your plan.
- Domain already in use: Each domain can only be added once per account. If the domain is associated with another account or project, you will need to remove it there first.
🏷️ White Label and Agency Considerations
Pro plan users also have access to White Label features, which allow you to manage client domains under your own branding. If you are adding a domain as part of a White Label setup, ensure your White Label configuration is active before adding the domain to avoid display issues. You can check and enable White Label under Settings > White Label.
💬 Need Further Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.