💳 How to Cancel a Subscription

This guide explains how to cancel a paid subscription in Search Atlas and confirm that renewal has been stopped.

🛠️ Step-by-Step

1. Sign in to your Search Atlas account at app.searchatlas.com.
2. Click your profile icon or account name in the top-right corner of the platform to open the account menu.
3. Select Billing or Subscription from the account menu to open your subscription management page.
4. Locate your active plan and click Cancel Subscription (or Manage Plan if you do not see a direct cancel option).
5. Follow the cancellation prompts — you may be asked to confirm your reason for canceling — and submit the cancellation request.
6. Look for an on-screen confirmation message or a confirmation email indicating that your subscription has been successfully canceled and that no further charges will be made.

✅ How to Confirm It Worked

After canceling, return to the Billing or Subscription page and verify that your plan status shows as Canceled or that the next renewal date has been removed. You should also receive a cancellation confirmation email to the address associated with your account. Keep this email as a record that recurring billing has been stopped.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.