📋 Overview
Once a press release is submitted through Search Atlas PR Distribution and published by a third-party distributor, the content is live on that distributor's network. Retractions are not guaranteed, but you can formally request one. This article explains the process, what to expect, and how our team can help.
⚠️ Important: What You Should Know Before Requesting a Retraction
Please read the following carefully before proceeding:
- Retractions are not guaranteed. Once a press release is published by a third-party distributor, that distributor controls whether the content is removed. Search Atlas can submit a retraction request on your behalf, but the final decision rests with the distributor.
- Publication is final at the point of distribution. Distributors process and publish content automatically. There is no recall window after submission is confirmed.
- Timing matters. The sooner you raise a retraction request after publication, the better the chances the distributor will act on it. Older publications are significantly harder to retract.
- Partial removal is possible. Some distributors may remove content from their own site but cannot control syndicated copies picked up by other outlets.
🛠️ How to Submit a Retraction Request
Search Atlas does not currently offer a self-serve retraction tool in the platform. To request a retraction, you must contact our support team directly so we can escalate to the distributor on your behalf. Follow these steps:
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Open the chat widget in the bottom-right corner of the platform.
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Type human teammate to be connected with a member of our team.
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Provide the following details:
- The full title of the press release.
- The publication date.
- The distributor name where you want the retraction submitted.
- The reason for the retraction request.
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Our team will log the request and contact the distributor. We will follow up with you once we have a response.
⏱️ Expected Timeline
Response times vary by distributor. There is no guaranteed turnaround time, and our team will communicate any updates from the distributor as soon as they are available.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.