Overview
This article addresses three related questions for Shopify users on Search Atlas: how to switch the backend dashboard from dark to light display mode, how to connect a Shopify store via the CMS (CM) Connector, and how to request a subscription refund.
Does Search Atlas Have a Dark Mode / Light Mode Toggle?
Search Atlas does not currently offer a dark mode. The dashboard is light mode only — there is no toggle, button, or settings option anywhere in the platform to switch between dark and light themes.
If your Search Atlas dashboard appears dark, inverted, or incorrectly colored, the cause is almost always an external setting, not the platform itself:
Chrome Auto Dark Mode
- In Chrome, navigate to
chrome://flags. - Search for Auto Dark Mode for Web Contents.
- Set it to Disabled.
- Click Relaunch to restart Chrome.
- Reload Search Atlas — the dashboard should now display correctly in light mode.
Operating System Dark Mode
If your OS (Windows, macOS) is set to dark mode, some browsers inherit that preference and apply it to web content. Try disabling OS-level dark mode temporarily to confirm whether it is the source of the issue.
How to Connect Your Shopify Store via the CM Connector
The CMS Connector (CM Connector) in Search Atlas enables content synchronization between Search Atlas and your Shopify store, supporting blog publishing and content generation workflows.
Step-by-Step Connection
- In Search Atlas, click your avatar icon in the top-right corner and go to Settings → Integrations.
- Locate Shopify in the integrations list and click Connect (or + Connect account).
- You will be redirected to the Shopify OAuth authorization page — log in to your Shopify account if prompted.
- Review the permissions requested by Search Atlas and approve the installation when prompted.
- You will be redirected back to Search Atlas. Your Shopify store should now show as Connected in the integrations panel.
Troubleshooting the CM Connector
- Ensure you are logged in to Shopify as the store Owner or a staff member with app-installation permissions.
- Confirm your Shopify account has the necessary permissions to install apps — refer to Shopify's documentation for plan-specific app installation requirements.
- If the connection fails at the OAuth step, clear your browser cache and retry in an incognito window.
- For Custom App (API key) connections, verify all required API scopes are enabled in your Shopify app settings. See the full Shopify connector troubleshooting article for the complete scope list.
- If the connection continues to fail, check the Shopify CMS Connector Status article for known issues and the latest resolution status, or contact Search Atlas Support directly.
After Connecting
Once your Shopify store is connected, you can publish Content Genius articles directly to your Shopify blog. Navigate to Content → Content Planner, select your article, and choose your Shopify store as the destination CMS when scheduling the post.
Requesting a Subscription Refund
To request a refund for a Search Atlas subscription charge:
- Open the in-app Help Widget (available at the bottom-right of every dashboard page).
- Select Contact Support or Talk to a human to reach the support team.
- Provide: your billing email address, the charge amount, the charge date, and the reason for your refund request.
- If your refund request is related to a Shopify connector that did not work as expected, include documentation of the connection errors — screenshots or a screen recording will help the support team investigate faster.
Approved refunds are returned to your original payment method. Processing time is determined by your bank or card issuer.
Note: Refund eligibility is assessed case-by-case. Contacting support promptly after an issue is identified improves refund eligibility for recent charges.
Related Articles
- Troubleshooting Shopify Connector Failures in Search Atlas
- Shopify CMS Connector Status in Search Atlas
- CMS Connectors — How to Connect Your CMS to Search Atlas
- Does Search Atlas Have Dark Mode?
- How to Cancel Your Free Trial or Subscription in Search Atlas
- Search Atlas Refund Approved: What to Expect