🔍 Overview
When you update a business phone number through Search Atlas, the change must propagate to every citation directory in your network — including the YP Network. This process is not instant. Understanding the timeline and what happens behind the scenes can help you set accurate expectations and avoid confusion while the correction is in progress.
⏱️ Why Phone Number Updates Take Time
Search Atlas submits citation updates to directories like YP Network on your behalf, but each directory controls its own review and publishing schedule. Once a correction is submitted, the directory must:
- Receive and queue the update request
- Validate the new information against their records
- Publish the corrected listing on their platform
This end-to-end process typically takes 4 to 12 weeks for YP Network citations, depending on the directory's current processing volume. In some cases, the old phone number may continue to appear publicly until the directory completes its internal review.
📋 What to Check in Search Atlas
Before assuming a correction has not been submitted, verify that the correct phone number is saved in your business profile inside the platform:
- In the left sidebar, navigate to Local → Overview.
- Select View project for the relevant business (e.g., Alpha Shielding LLC).
- Open the About tab (GBP Profile Completion) and confirm the correct phone number is displayed.
- If the number shown is still incorrect, update it now — this ensures all future citation syncs use the right information.
Once the correct number is saved in Search Atlas, the platform will include it in the next scheduled sync to citation networks, including YP Network.
🛠️ What Happens After You Save the Correct Number
Search Atlas automatically queues citation updates when business information changes. Here is what the correction workflow looks like:
- Update saved — You confirm the correct phone number in your project profile.
- Sync submitted — Search Atlas packages the correction and sends it to all connected citation networks.
- Directory review — YP Network and other directories review and process the incoming update.
- Listing published — The corrected phone number goes live on the directory's website.
You do not need to take any additional action after saving the correct number. The platform handles submission automatically.
📊 Expected Timeline at a Glance
- Search Atlas sync submission: Within 24–48 hours of saving the correct number
- YP Network processing time: 4 to 12 weeks (varies by directory)
- Visible on YP Network: After the directory completes its internal review and publishes the update
If the wrong number is still showing publicly after 12 weeks from the date the correct number was saved in Search Atlas, this may indicate a processing issue that requires manual follow-up.
💡 Tips to Avoid Future Citation Errors
- Always update your phone number in Search Atlas before changing it anywhere else — this ensures the platform syncs the correct number to all directories simultaneously.
- Double-check the number format when entering it. Use a consistent format (e.g., (541) 588-5414) to avoid formatting mismatches across directories.
- After making a change, revisit your citation listings after 6 weeks to spot-check that updates are appearing correctly.
🆘 Need Further Help?
If the incorrect phone number is still showing after 12 weeks, or if you need help confirming that your correction was submitted successfully, we are here to help. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.