🔍 Overview

In Search Atlas, clients are managed through Brand Vaults. Rather than permanently deleting a client, you can archive their Brand Vault — this removes them from your active workspace while safely preserving all of their associated data.

📥 How to Archive a Client

Follow these steps to archive a client's Brand Vault:

1. Navigate to Brand Vault: top-right More Features menu (grid icon, next to your account menu) → Brand Vault.
2. Locate the client you want to archive.
3. Click the options menu (⋮) next to their Brand Vault.
4. Select Archive from the dropdown menu.
5. Confirm the action when prompted.

Once archived, the client will no longer appear in your active client list, keeping your workspace clean and organized.

♻️ How to Restore an Archived Client

If you need to reactivate a previously archived client, follow these steps:

1. Navigate to Brand Vault: top-right More Features menu (grid icon, next to your account menu) → Brand Vault.
2. Look for the Archived filter or tab within Brand Vaults.
3. Find the client you want to restore.
4. Select Restore to move them back to your active client list.

⚠️ Important Notes

• Archiving a client does not permanently delete them or any of their data.
• All Brand Vault data — including settings, content, and history — is fully preserved while a client is archived.
• If you require a permanent deletion of a client and their data, please contact our support team directly using the instructions below.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.