🔍 Overview
When a team member grants you access to a Search Atlas course, an automated confirmation email is sent to the address on your account. In some cases this email does not arrive — even after checking your spam, promotions, and junk folders. This article explains why that happens and how to access your course immediately using a direct Skool link.
⚠️ Why the Email Sometimes Does Not Arrive
Course access emails are sent by Skool, the learning platform Search Atlas uses to host its courses. Delivery can fail or be delayed for several reasons:
- Your email provider filtered the message before it reached any folder you can see.
- The email address on your Search Atlas account differs from the one you usually check.
- There is a short processing delay between access being granted and the email being dispatched.
- Corporate or institutional email systems block external automated senders.
Waiting for the email is not the only way to reach your course. You can log in to Skool directly right now.
✅ Step-by-Step: Access Your Course via Direct Skool Link
- Go to the Skool login page. Open a browser and navigate to skool.com/login.
- Use the same email address that is registered on your Search Atlas account — this is the address your access was granted to.
- Set or reset your password if needed. If you have never logged in to Skool before, click Forgot password on the login page. Skool will send a password-reset email directly to your inbox. This email is separate from the course-access email and is typically delivered within a few minutes.
- Log in and find your courses. Once inside Skool, navigate to your courses area. Your granted course should appear there once access has been activated.
- Start learning. Click the course tile to open it and begin from the first lesson or any module you choose.
🕐 How Long Does Access Take to Activate?
Access is usually activated shortly after a team member grants it. If you log in to Skool and the course does not appear in your library, wait a few minutes and then refresh the page. If the course is still missing, contact support using the instructions at the bottom of this article.
💡 Tips to Avoid This Issue in Future
- Confirm your email address in your Search Atlas account profile before requesting course access, so access is granted to the correct inbox.
- Add Skool to your safe-senders list. Allowlisting Skool's sending domain in your email client can prevent future course-access emails from being filtered.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.