Overview
Some customers may have received instructions referencing a Projects tab on the left sidebar — this tab no longer exists in the current Search Atlas interface. This article explains what we know about archiving or removing a project, and how to get hands-on help from our team if you cannot locate the right controls in your account.
Archiving or Removing a Project
The ability to archive or remove a project in Search Atlas depends on your account plan and role. Because the exact steps and available options can vary based on how your account is configured, we recommend the following approach:
- Log in to your Search Atlas account and navigate to your project list within the platform.
- Look for any settings, options, or management controls associated with the project you want to archive or remove. These controls may appear differently depending on your account type.
- If you are able to locate an archive or removal option, follow any on-screen prompts to complete the action. Be aware that permanently removing a project typically cannot be undone.
- If you cannot find the option you need — or are unsure which action is appropriate for your situation — contact our support team directly (see below). When reaching out, have the following ready: your project name, the action you want to take (archive or delete), and any error message or description of what you see in the interface.
Archive vs. Delete: Which Should You Choose?
- Archive — Typically hides a project from your active list while preserving its data. Choose this if you may need the project or its data again in the future.
- Delete/Remove — Permanently removes the project and its data. This action is generally irreversible, so confirm you no longer need the project before proceeding.
Tips for Managing Projects
- If you are unsure whether you may need a project's data in the future, consider archiving rather than deleting — if archiving is available on your plan.
- Use clear, descriptive project names so it is easy to identify projects in your list.
- Before permanently deleting a project, confirm with a teammate or account owner that the data is no longer needed.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.