🔍 Overview
If your CMS Connector is publishing older versions of your articles to GoHighLevel (GHL) — omitting recently added sections such as About the Author or Contact Us — you are not alone. This issue was reported by multiple users and was escalated to the Search Atlas engineering team for investigation.
This article explains what to do if you are experiencing this problem and how to get further assistance if needed.
⚙️ What Caused the Problem
Users reported that the CMS Connector was sending outdated article content to GHL, with recently added sections missing from the published output. This issue was escalated to the Search Atlas engineering team. If you are still experiencing this, please reach out to support so the team can investigate your specific account and configuration.
✅ Steps to Try
- Open the affected article in Content Genius and confirm that all sections — including any recently added ones — are present and saved.
- Republish the article to GHL using your usual publishing workflow.
- Check the published result in GoHighLevel to confirm all sections are now appearing correctly.
If the article now appears in GHL with all sections intact, the issue has resolved for your account.
🛠️ If You Are Still Experiencing the Issue
If republishing does not resolve the problem and GHL is still receiving outdated content, try the following before contacting support:
- Re-save your article: Open the affected article in Content Genius, make a minor edit and save it to ensure the latest version is recorded.
- Republish: Attempt to publish to GHL again after saving.
- Test with a new article: Create a short test article in Content Genius and publish it to GHL to determine whether the issue is isolated to specific articles or affects all publishing.
📋 Information to Have Ready If You Contact Support
If the steps above do not resolve the issue, gathering the following details in advance will help the team investigate faster:
- The name or URL of the specific article(s) affected
- A screen recording or screenshots showing the article content in Content Genius versus what appears in GHL after publishing
- The date and time you last republished the affected article
Please reach out to the Search Atlas support team and we will be happy to assist you further.