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🔧 Fix OTTO SEO Pixel Not Detected After Install

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Camilo Aponte

Camilo Aponte

Last updated on Sep 30, 2026

Overview

After installing the OTTO SEO WordPress plugin and entering your UUID, some users still see an error stating the pixel is not detected when running a dashboard scan. This happens because a successful pixel installation requires two credentials: your UUID and your Search Atlas API Key. Skipping the API Key is the most common reason the scan fails to recognise the plugin.

Prerequisites

  • Your WordPress site with the OTTO SEO plugin installed and activated
  • Admin access to your Search Atlas account
  • Your OTTO UUID (found inside the OTTO dashboard)
  • Your Search Atlas API Key (see steps below if you do not have this yet)

Step 1: Locate Your Search Atlas API Key

  1. Log in to your Search Atlas account.
  2. Open the Account Menu → Settings → API Keys.
  3. Find the API Key section on this page.
  4. Copy your API Key and keep it ready.

Step 2: Navigate to OTTO SEO

  1. From the Search Atlas platform, open OTTO SEO → All Sites (SEO Automation).
  2. Open your OTTO project or create a new one for the target site.
  3. Locate your UUID on the OTTO dashboard and copy it.

Step 3: Configure the WordPress Plugin

  1. In your WordPress admin panel, go to Plugins and confirm the OTTO SEO plugin is active.
  2. Open the plugin's settings page.
  3. Paste your UUID into the UUID field.
  4. Paste your Search Atlas API Key into the API Key field. This step is required — without it, the pixel cannot authenticate and the scan will fail.
  5. Save your settings to apply the changes.

Step 4: Re-run the Dashboard Scan

  1. Return to Search Atlas and open OTTO SEO → All Sites (SEO Automation).
  2. On your OTTO dashboard, trigger a new scan to check the pixel status.
  3. If both credentials were entered correctly, the pixel should now be recognised by the dashboard.

Troubleshooting: Scan Still Failing?

If the pixel is still not detected after completing all steps above, work through the following checks:

  • API Key copied incorrectly: Return to Account Menu → Settings → API Keys and re-copy the key, making sure there are no leading or trailing spaces when pasting.
  • UUID mismatch: Confirm the UUID in the plugin matches the UUID shown in the OTTO dashboard for this specific site. Each site has a unique UUID.
  • Plugin not saved: Revisit the plugin settings page and verify both fields are populated, then save again.
  • Caching conflict: If your site uses a caching plugin or CDN, clear all caches after saving the plugin settings, then re-run the scan.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.