## **Overview**

After installing the OTTO SEO WordPress plugin and entering your UUID, some users still see an error stating the pixel is not detected when running a dashboard scan. This happens because a successful pixel installation requires **two credentials**: your **UUID** and your **Search Atlas API Key**. Skipping the API Key is the most common reason the scan fails to recognise the plugin.

## **Prerequisites**

- Your WordPress site with the OTTO SEO plugin installed and activated
- Admin access to your Search Atlas account
- Your OTTO UUID (found inside the OTTO dashboard)
- Your Search Atlas API Key (see steps below if you do not have this yet)

## **Step 1: Locate Your Search Atlas API Key**

1. Log in to your Search Atlas account.
2. Open the **Account Menu → Settings → API Keys**.
3. Find the API Key section on this page.
4. Copy your API Key and keep it ready.

## **Step 2: Navigate to OTTO SEO**

1. From the Search Atlas platform, open **OTTO SEO → All Sites (SEO Automation)**.
2. Open your OTTO project or create a new one for the target site.
3. Locate your **UUID** on the OTTO dashboard and copy it.

## **Step 3: Configure the WordPress Plugin**

1. In your WordPress admin panel, go to **Plugins** and confirm the OTTO SEO plugin is **active**.
2. Open the plugin's settings page.
3. Paste your **UUID** into the UUID field.
4. Paste your **Search Atlas API Key** into the API Key field. **This step is required** — without it, the pixel cannot authenticate and the scan will fail.
5. Save your settings to apply the changes.

## **Step 4: Re-run the Dashboard Scan**

1. Return to Search Atlas and open **OTTO SEO → All Sites (SEO Automation)**.
2. On your OTTO dashboard, trigger a new scan to check the pixel status.
3. If both credentials were entered correctly, the pixel should now be recognised by the dashboard.

## **Troubleshooting: Scan Still Failing?**

If the pixel is still not detected after completing all steps above, work through the following checks:

- **API Key copied incorrectly:** Return to **Account Menu → Settings → API Keys** and re-copy the key, making sure there are no leading or trailing spaces when pasting.
- **UUID mismatch:** Confirm the UUID in the plugin matches the UUID shown in the OTTO dashboard for *this specific site*. Each site has a unique UUID.
- **Plugin not saved:** Revisit the plugin settings page and verify both fields are populated, then save again.
- **Caching conflict:** If your site uses a caching plugin or CDN, clear all caches after saving the plugin settings, then re-run the scan.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.