🔍 Overview
If you are on a lower-tier plan with one or more paid add-ons, you may find that upgrading to a higher-tier plan gives you more features for the same — or a similar — monthly cost. This article explains what to do if you want to upgrade your subscription or remove an existing add-on, and what to expect during the transition.
💡 When Does Upgrading Make Sense?
Upgrading is worth considering when:
- Your current plan plus add-on costs are equal to or greater than the next plan tier.
- The higher-tier plan includes features you are already paying for separately.
- You want to simplify your billing into a single monthly charge.
📋 Before You Switch — What to Check
Before making any changes, take a moment to review the following:
- Feature comparison: Confirm the higher-tier plan includes everything your current plan plus add-on provides.
- Billing cycle: Note your next renewal date so you understand when charges will apply.
- Current usage: Check your active projects, tracked keywords, and any configured integrations — these are tied to your account, not your plan tier.
🚀 How to Request a Plan Upgrade or Add-On Removal
Because the exact steps for upgrading a plan or removing a billing add-on depend on your specific account configuration, a support teammate can review your account, confirm the pricing impact, and process the change on your behalf. When you get in touch, please have the following ready:
- Your account email address or username.
- The name of the plan you are currently on.
- The specific add-on(s) you want to remove, if applicable.
- The plan tier you would like to upgrade to, if applicable.
- Your next billing renewal date, if known.
📊 Will I Lose My Data or Progress?
Changing your subscription plan or removing an add-on does not delete your data. Your projects, tracked keywords, and integrations are tied to your account and will remain intact after any plan or add-on change. If you have specific questions about data retention for your account, mention this when you contact support.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.