Overview
If buttons inside the Search Atlas WordPress plugin dashboard are unresponsive, or if your Google Search Console (GSC) instant indexation connection is failing to configure, our support team can investigate and resolve this for you directly.
What to Expect
Non-functional plugin dashboard buttons and GSC instant indexation connection failures are known issue types that require investigation by our support team. Because the root cause can vary depending on your specific WordPress environment and account configuration, our team will need to look into your setup directly to identify and apply the correct fix.
How to Get Help
To help our team resolve this as quickly as possible, please have the following ready when you reach out:
- Your WordPress site URL
- The exact buttons or features that are not responding (e.g. which dashboard section or action)
- A description of the GSC issue, if applicable — including whether you have already verified your site in Google Search Console
- Any error messages you are seeing, copied exactly as they appear
- The timestamp of when the issue started or was first noticed
- Your Search Atlas account email or project name
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.